Clinical Coordinator

Partner with internal Science, Bioinformatics, and Product teams to support metadata capture and study execution

Serve as a point of contact for external collaborators, research sites, and CRO partners as needed

Help translate study needs into clear operational processes and follow-through

Assist with clinical study reporting, including progress updates, interim summaries, and final documentation

Support preparation of study materials for abstracts, manuscripts, partner updates, or internal presentations

Track study metrics and help identify operational risks or bottlenecks early

Bachelor’s degree in life sciences, public health, clinical research, or a related field

2+ years of experience in clinical research coordination, clinical operations, or a related role

Familiarity with IRB processes and human subjects research requirements

Strong organizational skills and attention to detail across multiple concurrent projects

Ability to manage timelines, documentation, and stakeholder communication effectively

Comfort working in a fast-moving, early-stage environment with evolving processes

Excellent written and verbal communication skills

Previous experience in a fast-paced startup environment

Experience in biotech, diagnostics, digital health, or startup environments

Background in pediatrics, maternal-infant health, or microbiome-related research

Familiarity with electronic data capture tools, clinical trial management systems, or REDCap

Experience coordinating external partners, sites, or CROs

Work experience in DTC health/wellness companies

Experience working remotely, with proficiency in Slack

Self-directed, proactive, and comfortable with ambiguity

A mission that actually pulls people in Most people here could be doing something easier. They’re not, because this work makes the microbiome measurable and actionable at every life stage — and the results land on real people who write in to tell us that we are life-changing to them. That feedback loop is the perk. It’s not just a job.

Remote-first, real overlap We’re a very diverse, international team, although we only hire FTEs in North America. Core hours are 9am–6pm CST, shiftable by up to two hours either way — start at 7am or 11am, wrap at 4pm or 8pm. Pick your window; just be findable in it.

Written first, huddle second, meet last Default to a clear Slack post: say whether you need a decision, an approval, or nothing at all. When a thread starts ping-ponging, jump into a huddle — ten minutes of voice beats forty of paragraphs. Meetings are the expensive option, so each one needs a decision to make, a preread or strawman sent ahead, and only the people who can actually make that call.

Fast, but never sloppy We ask “how do we do the two-month thing in two weeks?” — and then we check the work. We’re a health company: results, science, and anything a customer or practitioner touches get a second set of eyes, always. Moving fast and being careful aren’t in tension here; shipping errors isn’t speed, it’s rework.

Shape what we build, not just how we build it There’s no playbook waiting for you — you’ll write it, and that’s most true the more senior you are. Ideas get judged on whether they’re executed right, not on who raised them, and the person closest to the problem is usually the one who should be proposing the fix. Bring the alternative, not just the objection.

Day One mentality Fewer titles, fewer layers, fewer moving parts. Real process exists where it counts — data, lab, science, compliance, money — and we follow it, but process is a guardrail, not a destination. Process bloat is never the reason something didn’t ship.

No hidden agendas Transparency mean you’ll always understand how decisions are being made, especially at the top. We spend less time on politics and more on impact. Numbers, misses, and hard calls get shared openly. Feedback works the same way: in real time, not stockpiled for a review cycle. It’s a no-surprises culture: you should always know where you stand, and if you don’t, ask.

High standards, genuinely fun people Our CEO has been described as goofy but serious, direct but likable — and that sets the temperature. We take the work seriously and ourselves much less so. High-performing and fun to be around isn’t a contradiction; it’s the hiring bar.

Is this pace for you? We’re a venture-scaled company on a steep trajectory, and the pace is part of the job. There’s no deep bench to absorb the overflow, which is exactly why the scope here is bigger than it would be anywhere else at your level. We protect flexibility fiercely — more than half of us have kids — and ask for intensity in spikes, not as a constant grind. There’s no defined ladder. Perform, and you’ll move faster here than anywhere else.

Learn Fast, Get Better - Find the root cause, not just the fix, and get better every time

Be Relentlessly Resourceful - Dig for the answer, move fast, and know when to ask for help

Think Like an Owner, Act with Urgency - Act like it’s your company, and do whatever it takes to win

Act with Honesty and Empathy - Say what’s true, and say it with care

Delight People by Anticipating Their Needs - Solve the problem, then get two steps ahead of it