Clinic Support Assistant
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Key skills for this role
Key Skills for This Role
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Clinic Support Duties
- Prepare clinical and waiting areas for patients, consultations, and procedures.
- Assist licensed healthcare professionals during examinations and treatments.
- Support basic patient care tasks when trained and competent and under supervision.
- Clean and sterilize medical equipment according to NMC Policy when trained and competent.
- Manage patient records, appointments, admissions, discharges, and follow-up calls.
- Monitor medical supplies and restock as needed.
- Provide patient and family communication and emotional support as directed.
- Escort patients and transport specimens according to NMC Policy.
- Escalate concerns through the incident reporting system.
Compliance Requirements
- Maintain patient confidentiality and comply with data protection requirements.
- Adhere to safety, health, infection-control, NMC, regulatory, and accreditation procedures.
- Participate in applicable DOH, DHA, MOH, MOHAP, and NMC quality improvement activities.
- Work within the applicable regulator Scope of Practice.
Workplace Standards
- Speak up when something is not right.
- Maintain awareness of and comply with NMC Policies and Procedures.
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