Clinic Manager
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Key skills for this role
About the Role
Kaya Wellness & Longevity is hiring a Clinic Manager for its Dubai clinic. The role involves overseeing daily operations, managing staff, ensuring excellent patient experience, and maintaining compliance with healthcare standards.
Key Skills for This Role
Responsibilities
- Manage daily clinic operations and staff performance
- Supervise front desk, nursing, customer service, and administrative teams
- Ensure a premium patient journey from booking to follow up
- Monitor appointment scheduling, patient flow, and service efficiency
- Coordinate with doctors, therapists, and department heads
- Maintain clinic standards, hygiene, documentation, and operational protocols
- Handle patient feedback, complaints, and service recovery professionally
- Track clinic performance, revenue, bookings, and operational KPIs
- Support management in business planning and process improvement
- Ensure compliance with UAE healthcare regulations and clinic policies
Requirements
- Previous experience as a Clinic Manager or Operations Manager in healthcare, aesthetics, dermatology, dental, or wellness clinics
- Strong leadership and team management skills
- Excellent communication and problem solving abilities
- Strong understanding of patient experience and clinic operations
- Ability to work under pressure in a fast paced environment
- Knowledge of Dubai healthcare operations is preferred
- Arabic and English communication skills are an advantage
Full Job Posting
Walk In Interview – Dubai
- Kaya Wellness & Longevity is expanding its team in Dubai and is inviting qualified candidates to attend a walk in interview for the following positions: Clinic Manager, Sales Manager, Client Coordinator.
- We are looking for experienced, professional, and customer focused candidates who can contribute to the growth of a premium wellness, aesthetics, and longevity clinic.
Walk In Interview Details
- Date: Thursday
- Time: 11:00 AM – 4:00 PM
- Location: Kaya Wellness & Longevity – BurJuman Mall
- City: Dubai, UAE
- Candidates are kindly requested to bring an updated CV.
Clinic Manager Key Responsibilities
- Manage daily clinic operations and staff performance.
- Supervise front desk, nursing, customer service, and administrative teams.
- Ensure a premium patient journey from booking to follow up.
- Monitor appointment scheduling, patient flow, and service efficiency.
- Coordinate with doctors, therapists, and department heads.
- Maintain clinic standards, hygiene, documentation, and operational protocols.
- Handle patient feedback, complaints, and service recovery professionally.
- Track clinic performance, revenue, bookings, and operational KPIs.
- Support management in business planning and process improvement.
- Ensure compliance with UAE healthcare regulations and clinic policies.
Clinic Manager Requirements
- Previous experience as a Clinic Manager or Operations Manager in healthcare, aesthetics, dermatology, dental, or wellness clinics.
- Strong leadership and team management skills.
- Excellent communication and problem solving abilities.
- Strong understanding of patient experience and clinic operations.
- Ability to work under pressure in a fast paced environment.
- Knowledge of Dubai healthcare operations is preferred.
- Arabic and English communication skills are an advantage.
Compensation & Benefits
- Competitive salary based on experience and role.
- Attractive incentive or commission structure where applicable.
- Professional and supportive working environment.
- Career growth opportunities within a growing clinic.
- Medical insurance as per UAE labor law.
- Annual leave as per UAE labor law.
- Visa support, if applicable.
- Training and development opportunities.
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