Client Support Administrator
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Key skills for this role
About the Role
General Dynamics Information Technology is seeking a Client Support Administrator to provide installation, maintenance, and troubleshooting support of information systems. The role requires 1+ years of experience, Security+ certification, and US citizenship.
Key Skills for This Role
Responsibilities
- Provide installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware
- Perform technical tasks and assist with the completion of milestones associated with specific projects
- Provide solutions to technical problems of moderate scope and complexity
- Prepare and maintain documentation for processes and procedures related to computer systems and operations
- Provide incident response and perform customer support tasks
- Apply associate level hands on work experience in support of installations, repair, and troubleshooting/maintenance of communications systems
Requirements
- High School Diploma/GED
- 1+ years of related experience
- Experience in installing/deleting of client level software
- Security+ certification
- Microsoft Certified Solutions Associate (MCSA) – Desktop or equivalent
- US Citizenship required
- Secret security clearance
Full Job Posting
Job Description
- Client Support Administrator CLC 8
- Transform technology into opportunity as a Client Support Administrator with GDIT.
HOW A CLIENT SUPPORT ADMINISTRATOR WILL MAKE AN IMPACT
- Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware.
- Performs technical tasks and assists with the completion of milestones associated with specific projects
- Provides solutions to technical problems of moderate scope and complexity.
- Prepares and maintains documentation for processes and procedures related to computer systems and operations
- Provides incident response and performs customer support tasks
- Apply associate level “hands on” work experience in support of installations, repair, and troubleshooting/maintenance of communications systems.
WHAT YOU’LL NEED TO SUCCEED
- Education: High School Diploma/GED
- Required Experience: 1+ years of related experience
- Required Technical Skills: Experience in installing/deleting of client level software.
- Certifications: Security+; Microsoft Certified Solutions Associate (MCSA) – Desktop or equivalent
- Security Clearance Level: SECRET
- General Experience: Must have associate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment.
- Specialized Experience: Must have experience in installing/deleting of client level software. Must have experience in diagnostic and troubleshooting of basic computer workstation. Must have experience in implementing/installing software patches, security fixes, and service release of workstation.
- Required Skills & Abilities: Experience implementing/installing software patches, security fixes, and service release of workstation.
- Preferred Skills: Experience interacting with military personnel.
- Location: On Customer Site
- US Citizenship Required
GDIT IS YOUR PLACE
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting edge technology you can learn from
- Rest and recharge with paid vacation and holidays
Salary and Benefit Information
- The likely hourly rate for this position is between $25.63 $26.19.
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