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Client Success Lead
Affirm
Remote, CAN
Full-time
Mid-Senior
Remote
$103,750 to $153,750 per year
Discovered 1 weeks ago
B2B client relationship managementStrategic partnershipsAccount planningCommercial contract negotiationCross-functional program managementAnalytical skills
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B2B client relationship managementStrategic partnershipsAccount planning
Role Overview
The Revenue team drives growth through strategic partnerships, pricing, go-to-market execution, merchant onboarding, relationship management, and performance optimization.
The Client Success Lead will manage enterprise and long-tail merchant accounts in Canada and help shape international growth through strategic relationships.
The role partners with retail merchants to align program direction, build internal advocacy, drive product adoption, and achieve key success metrics.
This is a high-profile, merchant-facing role requiring relationship management, executive presence, and program management skills.
Key Skills for This Role
B2B client relationship managementStrategic partnershipsAccount planningCommercial contract negotiationCross-functional program managementAnalytical skills
Full Job Posting
About Affirm
Affirm provides transparent credit products that let consumers buy now and pay later without hidden fees or compounding interest.
Revenue Team and Role
The Revenue team drives growth through strategic partnerships, pricing, go-to-market execution, merchant onboarding, relationship management, and performance optimization.
The Client Success Lead will manage enterprise and long-tail merchant accounts in Canada and help shape international growth through strategic relationships.
The role partners with retail merchants to align program direction, build internal advocacy, drive product adoption, and achieve key success metrics.
This is a high-profile, merchant-facing role requiring relationship management, executive presence, and program management skills.
What You’ll Do
- Lead and manage enterprise and SMB merchant accounts to build long-term relationships and achieve growth goals.
- Define portfolio strategy, align joint priorities, influence senior stakeholders, and build scalable management frameworks.
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