Clerk-Front Desk
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Key skills for this role
About the Role
St. Regis Hotels & Resorts is hiring a Front Desk Clerk to handle guest check-ins and check-outs, process payments, and coordinate with housekeeping. The role requires a high school diploma and strong communication skills.
Key Skills for This Role
Responsibilities
- Process guest check ins by confirming reservations, assigning rooms, and issuing room keys
- Process all payment types including cash, credit, and debit
- Answer and process guest calls, messages, and requests
- Coordinate with housekeeping to track room readiness
- Run daily reports and complete cashier and closing reports
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Ability to stand, sit, or walk for extended periods
- Ability to lift up to 10 pounds
Full Job Posting
Position Summary
- Process all guest check ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check outs including resolving any late and disputed charges. Answer, record, and process all guest
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Additional Information
- Job Number: 26084778
- Job Category: Rooms & Guest Services Operations
- Schedule: Full Time
- Located Remotely? N
- Position Type: Non Management
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