Chief Supervisor- Vehicles Technical Inspection Centers Monitoring
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Key skills for this role
About the Role
The Roads and Transport Authority in Dubai seeks a Chief Supervisor to lead compliance monitoring across vehicle technical inspection centers. You will oversee inspections, enforce standards, manage inspectors, and drive corrective actions.
Key Skills for This Role
Responsibilities
- Oversee preparation of section action plans aligned with regulatory and operational objectives and monitor progress through defined KPIs
- Supervise smart control system operations to enhance control efficiency and ensure field complaints are accurately captured and reported
- Lead the study of control results with relevant departments to identify corrective measures and drive performance improvement across inspection centers
- Review and escalate daily field reports with recommendations that support strategic decisions and regulatory enforcement
- Conduct administrative investigations and handle grievances consistent with regulatory processes
- Manage attendance, field task distribution, and business continuity of inspectors
- Oversee periodic supervision and inspection of vehicle technical inspection centers, assets, employees, and facilities
- Monitor equipment and device availability, technical condition, calibration, and suitability for inspection activities
- Monitor vehicle inspections in inspection lanes and ensure adherence to approved technical standards
- Ensure examiners and technical supervisors hold necessary work permits and comply with security and safety requirements
- Lead writing of violations during control processes in cases of non compliance and document evidence
- Submit periodic performance reports on inspection centers covering compliance with standards and policies
Requirements
- Bachelor’s degree in Mechanical Engineering / Automotive Engineering / Industrial Engineering / Business Administration
- 8+ years in case of Bachelor's degree (6+ years in case of master's or above) in related area
- ISO 9001 Lead Auditor Certification
- ISO 45001 Lead Auditor Certification
- Certified Automotive Safety Engineer (CASE)
- UAE Nationality required
Full Job Posting
Job Purpose
- Lead and oversee compliance monitoring across approved vehicle technical inspection centers to ensure adherence to legislation, standards, safety requirements, and regulatory expectations.
- Drive corrective actions, reporting quality, and operational efficiency through proactive supervision and data driven controls.
- Strengthen governance by enforcing inspection integrity, equipment reliability, and personnel qualification compliance.
- Elevate service quality through continuous improvement initiatives and structured stakeholder coordination.
Strategy
- Oversee preparation of section action plans aligned with regulatory and operational objectives and monitor progress through defined KPIs.
- Supervise smart control system operations to enhance control efficiency and ensure field complaints are accurately captured and reported.
- Lead the study of control results with relevant departments to identify corrective measures and drive performance improvement across inspection centers.
- Review and escalate daily field reports with recommendations that support strategic decisions and regulatory enforcement.
Operations
- Conduct administrative investigations and handle grievances consistent with regulatory processes and established disciplinary protocols.
- Meet with service providers when workshop or penalty clarification sessions are requested and ensure information is accurately communicated.
- Provide documents to the Grievance Committee regarding fines to facilitate decision making and penalty validation.
- Manage attendance, field task distribution, and business continuity of inspectors to ensure uninterrupted control operations.
- Oversee periodic supervision and inspection of vehicle technical inspection centers, assets, employees, affiliated facilities, and general appearance to ensure compliance with approved legislation, standards, and policies.
- Monitor equipment and device availability, technical condition, calibration, and suitability for inspection activities in line with approved requirements.
- Monitor vehicle inspections in inspection lanes and ensure adherence to approved technical standards and inspection requirements.
- Ensure examiners and technical supervisors hold necessary work permits and comply with approved security and safety requirements during inspections.
- Ensure preparation of periodic control plans for approved vehicle technical inspection centers and determine support needs.
- Oversee carried out random checks of inspection results across vehicles and confirm conformity with technical standards and requirements.
- Lead writing of violations during control processes in cases of non compliance and document evidence according to approved procedures.
- Submit periodic performance reports on inspection centers covering compliance with standards, conditions, and approved policies.
Product / Process Improvement
- Supervise commitment of licensed and existing inspection centers to regulatory, security, health, and safety requirements and recommend enhancements when gaps are identified.
Job Qualifications & Requirements
- Bachelor’s degree in Mechanical Engineering / Automotive Engineering / Industrial Engineering / Business Administration
- 8+ years in case of Bachelor's degree (6+ years in case of master's or above) in related area
- ISO 9001 Lead Auditor Certification, ISO 45001 Lead Auditor Certification, Certified Automotive Safety Engineer (CASE)
Additional Information
- Job Category: Inspection
- Advertiser: Roads and Transport Authority
- Department: Licensing Activities Monitoring
- Required Nationality: UAE Only
- Schedule Time: Full time
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