Chief Specialist - Employee Happiness & Wellbeing
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Key skills for this role
About the Role
The Roads and Transport Authority in Dubai seeks a Chief Specialist in Employee Happiness & Wellbeing to develop HR policies, ensure legal compliance, and manage employee grievance cases.
Key Skills for This Role
Responsibilities
- Contribute to development and management of organizational HR policies and frameworks embedding legal and regulatory compliance.
- Review and respond to employee grievance cases to ensure resolutions align with Dubai Government Human Resources Law and regulations.
- Provide legal guidance to HR Business Partners and leadership on corrective actions, disciplinary measures, or settlements.
- Oversee development and administration of HR policies, processes, procedures, and forms ensuring alignment with legal frameworks.
- Coordinate with Internal Audit and Quality Audit functions to ensure HR development processes meet compliance and audit standards.
- Represent employees and organization in legal cases pending in court regarding HR laws and procedures.
- Improve HR Development Department services by embedding legal governance and regulatory compliance.
- Establish and oversee an internal quality audit framework for HR processes.
Requirements
- Bachelor's or Master's degree in Law
- 9+ years experience with Master's (11+ with Bachelor's) in related area
- Expertise in legal advisory, representation, and legislative compliance
- Experience in investigation, inquiry procedures, and grievance management
- Strong knowledge of HR laws, regulations, and governance frameworks
- Proficiency in policy analysis, development, and implementation
- Ability to support employee happiness and organizational health initiatives
- Competence in ESG governance and reporting practices
- Experience in exit interview analysis and employee retention initiatives
- Proficiency in managing employee events and rewards programs
Full Job Posting
Job Description
- Contribute to the development and management of organizational HR policies and frameworks embedding legal and regulatory compliance.
- Familiarize with pioneering practices in HR management and propose legal expertise in HR initiatives.
- Review DGHR and Dubai draft and approved laws continuously to update HR policies and procedures accordingly.
Operations
- Follow up on implementation of DGEP criteria related to human capital and Emiratization, ensuring compliance.
- Review and respond to employee grievance cases to ensure resolutions align with Dubai Government Human Resources Law.
- Provide legal guidance to HR Business Partners and leadership on appropriate corrective actions.
- Oversee development and administration of HR policies, processes, procedures, and forms.
- Respond to legal inquiries from organizational units and staff.
- Coordinate with Internal Audit and Quality Audit functions.
- Represent employees and organisation in legal cases pending in court.
Product / Process Improvement
- Improve HR Development Department services by embedding legal governance and regulatory compliance.
- Audit departmental outputs, recommend enhancements, and ensure legal robustness.
- Establish and oversee an internal quality audit framework for HR processes.
Qualifications
- Bachelor's / Master’s degree in Law
- 9+ Years in case of Master’s degree (11+ years in case of Bachelor’s degree) in related area
- Expertise in legal advisory, representation, and legislative compliance
- Experience in investigation, inquiry procedures, and grievance management
- Ability to support employee happiness and organizational health initiatives
- Strong knowledge of HR laws, regulations, and governance frameworks
- Competence in ESG governance and reporting practices
- Skilled in policy analysis, development, and implementation
- Experience in exit interview analysis and employee retention initiatives
- Ability to conduct market research and benchmarking
- Proficiency in managing employee events and rewards programs
- Understanding of the organization’s business context and operational environment
Additional Information
- Job Category: Human Resources
- Advertiser: Roads and Transport Authority
- Department: Human Resources & Development
- Required Nationality: UAE Only
- Schedule Time: Full time
- Job Posting: 06/07/2026
- Unposting Date: 12/07/2026
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