CCTV Operator/ Technician
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Key skills for this role
About the Role
Manage and monitor CCTV systems, document incidents, support emergency responses, and perform technical troubleshooting for security equipment.
Key Skills for This Role
Responsibilities
- Manage and monitor CCTV systems and surveillance equipment
- Ensure continuous monitoring of live CCTV footage throughout the facility/stores
- Identify and report suspicious activities, security and SOP breaches, or other anomalies
- Regularly maintain and troubleshoot CCTV systems for optimal performance
- Document incidents, SOP violations, security breaches, and prepare reports
- Assist in coordination of security responses to emergencies
- Install, configure, test, and commission CCTV cameras, DVRs, NVRs, and related equipment
- Conduct routine inspections, preventive maintenance, and system health checks
- Diagnose and repair faults in CCTV systems, network cabling, power supplies
- Assist with CCTV system upgrades, expansions, and integration with access control systems
Requirements
- Experience with CCTV systems, DVRs, NVRs, and video management systems
- Ability to install, configure, test, and commission security equipment
- Skills in diagnosing and repairing faults in CCTV systems and network cabling
- Knowledge of health, safety, and security procedures
Full Job Posting
Operator
- Manage and Monitor CCTV Systems & Surveillance Equipment
- Ensure the continuous monitoring of live CCTV footage throughout the facility/ stores.
- Identify and report suspicious activities, security and SOP breaches, or other anomalies.
- Regularly maintain and troubleshoot CCTV systems for optimal performance.
- Document incidents, SOPs violations, security breaches, or any security related event, including footage capturing and report preparation for further analysis or law enforcement if necessary.
- Collaborate with concerned teams and management to provide timely updates and resolutions.
- Assist in the coordination of security responses to emergencies (SOPs violations, theft, fire, safety hazards).
- Work closely with the security team to direct actions based on CCTV findings.
- Provide video evidence to assist in investigations or legal proceedings if required.
Technician
- Install, configure, test, and commission CCTV cameras, DVRs, NVRs, video management systems, and related security equipment.
- Conduct routine inspections, preventive maintenance, and system health checks.
- Diagnose and repair faults in CCTV systems, network cabling, power supplies, and associated equipment.
- Perform troubleshooting to ensure CCTV systems remain operational with minimal downtime.
- Assist with CCTV system upgrades, expansions, and integration with access control systems, alarms, and other security technologies.
- Maintain maintenance logs, service reports, and technical documentation.
- Ensure all installations and repairs comply with health, safety, and company security procedures.
- Read and interpret technical drawings, system layouts, and CCTV configurations.
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