Catering Opening Manager
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Key skills for this role
About the Role
Edison International Academy is seeking a Catering Operations Manager to oversee daily catering services for schools and corporate clients. The role involves managing staff, ensuring food quality and safety compliance, and maintaining client satisfaction.
Key Skills for This Role
Responsibilities
- Oversee day to day catering operations and service delivery
- Ensure food quality, hygiene, and presentation standards are consistently maintained
- Monitor catering schedules and ensure timely preparation and delivery of meals
- Coordinate with kitchen, procurement, and logistics teams to ensure smooth operations
- Recruit, train, supervise, and evaluate catering staff
- Prepare staff schedules and allocate duties efficiently
- Maintain strong relationships with clients and stakeholders
- Address customer concerns and resolve service related issues promptly
- Assist in preparing and managing operational budgets
- Monitor food, labor, and operational costs
- Ensure compliance with food safety regulations, HACCP standards, and local health requirements
- Monitor inventory levels and coordinate procurement requirements
Requirements
- Experience in catering operations management
- Knowledge of food safety regulations, HACCP standards, and local health requirements
- Strong staff management and supervisory skills
- Excellent client and customer service skills
- Ability to manage budgets and control costs
- Inventory and procurement management experience
- Ability to prepare operational and financial reports
Full Job Posting
Job Summary
- The Catering Operations Manager is responsible for overseeing the daily operations of catering services, ensuring the delivery of high quality food and service standards, managing staff, maintaining client satisfaction, and ensuring compliance with health, safety, and company policies.
- The role involves planning, organizing, and supervising catering activities for schools, corporate clients, events, and other food service operations.
Key Responsibilities Operations Management
- Oversee the day to day catering operations and service delivery.
- Ensure food quality, hygiene, and presentation standards are consistently maintained.
- Monitor catering schedules and ensure timely preparation and delivery of meals.
- Coordinate with kitchen, procurement, and logistics teams to ensure smooth operations.
- Implement operational procedures and service standards.
Key Responsibilities Staff Management
- Recruit, train, supervise, and evaluate catering staff.
- Prepare staff schedules and allocate duties efficiently.
- Monitor employee performance and ensure compliance with company policies.
- Promote teamwork and maintain a positive working environment.
Key Responsibilities Client & Customer Service
- Maintain strong relationships with clients and stakeholders.
- Address customer concerns and resolve service related issues promptly.
- Conduct regular client meetings to ensure service expectations are met.
- Ensure high levels of customer satisfaction.
Key Responsibilities Financial & Budget Management
- Assist in preparing and managing operational budgets.
- Monitor food, labor, and operational costs.
- Implement cost control measures without compromising service quality.
- Prepare operational and financial reports as required.
Key Responsibilities Compliance & Safety
- Ensure compliance with food safety regulations, HACCP standards, and local health requirements.
- Conduct regular inspections of catering facilities and operations.
- Ensure adherence to workplace health and safety regulations.
- Maintain all required licenses, certifications, and documentation.
Key Responsibilities Inventory & Procurement
- Monitor inventory levels and coordinate procurement requirements.
- Ensure proper storage and stock rotation procedures.
- Minimize food wastage and control inventory costs.
Pay
- Pay: QAR 7,000.00 QAR 12,000.00 per hour (likely an error; should be per month)
Work Location
- Work Location: In person
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