Casual Library Assistant

Crawley is a modern friendly library in a spacious building including a café, near the town centre. Also, home to the Business & Intellectual Property Centre and Employ Crawley for help with setting up your own business or looking for a job. Works in partnership with Crawley College and is the lending library for all their further and higher education courses.

Step inside Crawley Library with our 360 degree tour.

We are looking for friendly, enthusiastic, and resourceful individuals who have exceptional digital skills and a genuine passion to make a difference to the local community.

It’s not just about the books! We are looking for someone who understands the power of community and the importance of fostering a love for reading in people of all ages.

Library Assistants welcome everyone with a positive attitude and a resilient approach to every request. Providing excellent customer service is central to our library service, creating dynamic and engaging environments. Flexibility, creativity, and initiative are essential qualities for success.

Your responsibilities will include:

Being the dedicated go-to person for customers at the library, passionately helping them with their questions and sincerely guiding them to other services.

Supporting the delivery of a wide range of reading events, including Rhyme Times and author talks.

Using a variety of IT systems and services confidently and effectively including entering basic data into the library system, such as registering new members.

Responding to enquiries from customers and colleagues, both in person and over the phone.

Helping with reading recommendations

Maintaining, presenting, and processing book stock.

The variety of our work means that no two days are the same. We get huge job satisfaction from helping everyone who comes through our doors, and you could too!

The reference number for this role is CPP01429.

For an informal conversation or for further information regarding the role, please contact Gill Burch at gill.burch@westsussex.gov.uk

For issues or queries regarding your application please contact hrrecruitment@westsussex.gov.uk

Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description and experience you can bring to the role. Please ensure that any gaps in employment are covered in your CV.

Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

Struggling to apply? Book onto a Digital Support Session in a library near you to get help navigating our application form.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to right to work within the UK, , satisfactory references, and health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.

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