Cashier

Job Overview

Key Responsibilities

• Process cash, credit card, debit card, and other approved customer payments accurately.
• Operate and maintain the Point of Sale (POS) system for food and beverage and hospitality transactions.
• Receive customer orders and accurately enter items, quantities, discounts, and applicable charges into the POS system.
• Issue receipts, invoices, bills, and payment confirmations to customers.
• Report cash shortages, overages, technical issues, or payment discrepancies to supervisors.
• Provide friendly, professional, and efficient customer service at all times.
• Answer customer questions regarding prices, menus, promotions, bills, and payment options.
• Coordinate with restaurant, kitchen, bar, front office, and management teams to ensure smooth operations.
• Maintain a clean, organized, and secure cashier counter and work area.
• Follow company policies relating to cash handling, financial controls, hygiene, and customer service.
• Protect customer payment information and maintain confidentiality.
• Assist during busy periods, events, banquets, and high-volume hospitality operations.

Required Qualifications

• High school diploma or equivalent; hospitality, accounting, or business qualification is an advantage.
• Previous experience as a Cashier, Restaurant Cashier, Hotel Cashier, POS Cashier, F&B Cashier, Front Desk Cashier, Retail Cashier, or Customer Service Cashier is preferred.
• Experience in hotels, restaurants, cafés, resorts, catering companies, food and beverage outlets, or other hospitality businesses is highly desirable.
• Strong knowledge of cash handling, POS systems, billing, payment processing, and daily cash reconciliation.
• Excellent customer service and communication skills.
• High level of accuracy and attention to detail.
• Ability to work efficiently under pressure in a fast-paced hospitality environment.
• Willingness to work flexible shifts, weekends, evenings, and public holidays.

Required Skills

• Cash Handling
• POS Systems
• Customer Service
• Communication Skills
• Time Management
• Teamwork
• Problem Solving

Benefits

• Medical insurance
• Paid annual leave
• UAE employment visa
• End-of-service benefits as per UAE Labour Law
• Staff meals where applicable
• Uniform provided
• Professional hospitality training
• Career development opportunities
• Supportive and multicultural working environment