Cashier

Acts as the final point of contact in the sales process, ensuring accurate and efficient processing of customer transactions. Provides excellent customer service, promotes value-added products and services, and maintains full accountability for assigned cash and workstation standards.

Provide friendly, professional, and efficient checkout experience to every customer.

Greet, engage, and thank customers, ensuring a positive impression of the store.

Support the store’s customer service program (e.g., Guest model) and contribute to CSI results.

Escalate customer complaints or issues promptly to the Operations Manager.

Promote add-on products, services, warranties, and accessories during checkout.

Support seasonal campaigns and promotional transactions in line with company procedures.

Responsible for assigned float and reconciliation at end of shift.

Accurately process all transaction types (cash, card, vouchers, digital payments).

Immediately report discrepancies, shortages, or irregularities to the Operations Manager.

Comply with all cash handling SOPs, including opening, closing, and custody procedures.

Maintain the cleanliness and organization of the cashier workstation.

Ensure compliance with model store guidelines at the checkout area.

Participate in training sessions and keep updated on new products and policies.

Demonstrate adaptability and a proactive approach to learning.