Call Center / Telesales Executive
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Key skills for this role
About the Role
We are looking for a motivated and customer-focused Call Center / Telesales Executive with experience in clinics, or beauty salons. The candidate should have strong communication skills, sales ability, and experience handling customer inquiries, appointments, and service promotions.
Key Skills for This Role
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Overview
We are looking for a motivated and customer-focused Call Center / Telesales Executive with experience in clinics, or beauty salons.
The candidate should have strong communication skills, sales ability, and experience handling customer inquiries, appointments, and service promotions.
Job Description
- Handle inbound and outbound customer calls professionally
- Promote clinic and beauty lounge services, packages, and offers
- Respond to inquiries via phone, WhatsApp, and social media platforms
- Convert inquiries into appointments and sales
- Follow up with existing and potential customers
- Maintain customer records and update CRM systems
- Manage appointment bookings and confirmations
- Resolve customer concerns and provide excellent service
- Achieve monthly sales and booking targets
Requirements
- Previous experience in telesales, call center, clinic, or beauty lounge industry
- Strong communication and persuasion skills
- Ability to meet sales targets and KPIs
- Good customer service and relationship-building skills
- Knowledge of beauty, clinic, or healthcare services is an advantage
- Basic computer and CRM knowledge
- Fluent in English
- Multilingual candidates preferred (Russian and Arabic are a strong advantage)
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