Call Center Executive
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Key skills for this role
About the Role
* Handle incoming and outgoing calls in a professional manner * Manage bookings for both beauty lounge and aesthetic clinic services * Respond to inquiries via phone, WhatsApp, and social media platforms * Provide accurate information about treatments, services, and ongoing offers * Coordinate appointments with therapists, technicians, and doctors * Maintain and update client records in the system * Follow up with leads and existing clients to ensure satisfaction and retentio
Key Skills for This Role
Full Job Posting
Overview
- Handle incoming and outgoing calls in a professional manner
- Manage bookings for both beauty lounge and aesthetic clinic services
- Respond to inquiries via phone, WhatsApp, and social media platforms
- Provide accurate information about treatments, services, and ongoing offers
- Coordinate appointments with therapists, technicians, and doctors
- Maintain and update client records in the system
- Follow up with leads and existing clients to ensure satisfaction and retention
- Deliver excellent customer service and enhance client experience
Requirements
- Previous experience in a call center, salon, or healthcare setting preferred with Good Sales Experience.
- Strong communication skills (English, Arabic, Russian preferred; additional languages are a plus)
- Well-presented, customer-focused, and professional attitude
- Ability to multitask and work in a fast-paced environment
- Basic computer and booking system knowledge
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