Call Center Representative

💼 What You’ll Do

This is NOT a passive customer service role.

This is consultative, relationship-driven inside sales in a high-volume call environment.

You will:

Take inbound & outbound calls from individuals seeking treatment

Build trust quickly in emotionally sensitive conversations

Use strong objection-handling skills

Guide prospective clients toward next steps in the admissions process

Maintain accurate records in Salesforce & EMR systems

Work closely with Admissions to convert leads into successful enrollments

Hit performance goals while maintaining empathy and professionalism

Every conversation counts.

🎯 Who We’re Looking For

Top performers from:

Inside sales

Call centers

Retail sales

Hospitality

Customer-facing roles

High-volume service environments

Healthcare background

Sales Force experience

You are:

Goal-driven and competitive

Comfortable working toward metrics and performance expectations

Confident redirecting conversations