Cafe Supervisor (For Riyadh, KSA)
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Key skills for this role
About the Role
Noir KSA is hiring a Cafe Supervisor for a luxury cafe in Riyadh, KSA. The role involves overseeing daily operations, supervising staff, ensuring five-star guest service, and managing inventory.
Key Skills for This Role
Responsibilities
- Ensure flawless, five star guest service and memorable experiences reflective of the luxury brand
- Supervise and train a diverse service team on protocols, menu knowledge, and upselling techniques
- Manage daily opening/closing procedures and ensure immaculate cleanliness and organization
- Oversee inventory management of premium goods, conduct stock takes, and minimize waste
- Maintain strict quality control over all specialty coffees and gourmet food preparation and presentation
- Handle and resolve all guest complaints and service recovery issues quickly and professionally
- Monitor sales, implement revenue boosting initiatives, and ensure daily targets are met
- Ensure full compliance with Saudi labor laws and local municipality regulations
- Manage the proper operation and preventive maintenance of all high end cafe equipment
- Prepare and submit accurate daily shift reports, attendance records, and financial reconciliation
Requirements
- Between 25 to 32 years old
- Minimum of 2 3 years of supervisory experience in a high end restaurant, luxury cafe, or five star hotel F&B operation
- Prior experience in the Riyadh/GCC market is highly preferred
- Proven expertise and advanced knowledge of F&B cost control, inventory management software, and POS systems
- Diploma or degree in Hospitality Management or related field
- Fluency in English is required
- Proficiency in Arabic is a strong advantage
Full Job Posting
Job Summary
- The Restaurant Supervisor will be responsible for overseeing the daily operations of a luxury cafe, ensuring an exceptional guest experience that reflects the brand's premium standard and adheres to Saudi Arabian hospitality and regulatory requirements.
Responsibilities
- Ensure flawless, five star guest service and memorable experiences reflective of the luxury brand.
- Supervise and train a diverse service team on protocols, menu knowledge, and upselling techniques.
- Manage daily opening/closing procedures and ensure immaculate cleanliness and organization.
- Oversee inventory management of premium goods, conduct stock takes, and minimize waste.
- Maintain strict quality control over all specialty coffees and gourmet food preparation and presentation.
- Handle and resolve all guest complaints and service recovery issues quickly and professionally.
- Monitor sales, implement revenue boosting initiatives, and ensure daily targets are met.
- Ensure full compliance with Saudi labor laws (e.g., Nitaqat) and local municipality regulations.
- Manage the proper operation and preventive maintenance of all high end cafe equipment.
- Prepare and submit accurate daily shift reports, attendance records, and financial reconciliation.
Qualifications
- Between 25 to 32 years old
- A minimum of 2 3 years of supervisory experience in a high end restaurant, luxury cafe, or five star hotel Food & Beverage (F&B) operation.
- Prior experience in the Riyadh/GCC market is highly preferred.
- Proven expertise and advanced knowledge of F&B cost control, inventory management software, and Point of Sale (POS) systems.
- A diploma or degree in Hospitality Management or a related field.
- Fluency in English is required, and proficiency in Arabic is a strong advantage for local communication.
Salary and Benefits
- Starting Monthly Salary: QAR 3,500 to 3,750 plus company provided shared accommodation, transportation, and 1 duty meal
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