indeed
Cafe Supervisor
BABA ROMA FOR CAKES AND BAKERY CO. L.L.C (BRANCH)
Dubai, UAE
Full-time
Senior
Onsite
AED 6,000/month
Discovered 3 weeks ago
POS systemsMS OfficeERP softwareFood safety regulationsInventory managementCustomer service
Free
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Role Overview
At BABA ROMA, we are a casual dining café known for our exceptional variety of patisserie, pastry, and bakery delights.
Our menu also includes elegant comfort food for a wonderful dine-in experience, as well as a wide selection of grab-and-go offerings.
We pride ourselves on providing outstanding gastronomic experiences to all our guests.
Key Skills for This Role
POS systemsMS OfficeERP softwareFood safety regulationsInventory managementCustomer service
Full Job Posting
About Us
At BABA ROMA, we are a casual dining café known for our exceptional variety of patisserie, pastry, and bakery delights.
Our menu also includes elegant comfort food for a wonderful dine-in experience, as well as a wide selection of grab-and-go offerings.
We pride ourselves on providing outstanding gastronomic experiences to all our guests.
Key Responsibilities
- Oversee the daily café operations, ensuring efficiency and adherence to company standards.
- Ensure that all equipment and facilities are in working condition, arranging maintenance as required.
- Manage inventory, order supplies, and control stock levels to prevent shortages or wastage.
- Implement and enforce standard operating procedures (SOPs).
- Ensure a welcoming and friendly atmosphere for customers, enhancing their overall experience.
- Address and resolve customer complaints or concerns professionally and promptly.
- Uphold high standards of presentation and quality for all food and beverages served.
- Gather customer feedback and implement strategies to improve service and offerings.
- Lead, train, and motivate the café team, fostering a positive and professional work environment.
- Manage staff scheduling to ensure adequate coverage while controlling labor costs.
- Conduct performance evaluations and provide ongoing coaching and development.
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