Butler, VIP Services - Atlantis The Royal
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Key skills for this role
About the Role
Atlantis The Royal is seeking a Butler for VIP Services to anticipate guest needs, ensure suite readiness, and provide personalized service including in-room check-in, luggage handling, and scheduling.
Key Skills for This Role
Responsibilities
- Anticipate and collect all data pertaining to guest preference and needs throughout their stay
- Ensure the suite is prepared and ready as per guest requirements prior to arrival
- Greet the guest at the Porte Cochere, extending a warm and personalized welcome and escort the guest directly to the suite
- Carry out in room check in and attend to guest luggage and belongings as per guest preference
- Handle and prepare guest dry cleaning or laundry
- Prepare guest agenda or schedule including reservations, activities and other and communicate to other departments accordingly
Requirements
- Bachelor's degree in Hospitality management or a related field
- Minimum of 2 years of butler experience
- Strong team playing skills, organizational skills, ability to multi task, positive attitude
- Strong command of English
- Strategic thinker with a creative flair
- Ability to work flexibly and deal with rapid change
- Thorough and methodical, not afraid to get hands dirty
- Love communicating with guests and put yourself in their shoes
Full Job Posting
About Atlantis The Royal
- Atlantis The Royal is the most ultra luxury experiential resort in the world, located on the crescent of the Palm Island.
- It features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views, Michelin starred dining, and immersive wellness.
About The Role
- The Butler will anticipate as well as collect all data pertaining to guest preference and needs throughout their stay.
- The butler will ensure the suite is prepared and ready as per guest requirements prior to arrival as well as greet the guest at the Porte Cochere, extending a warm and personalized welcome and escort the guest directly to the suite.
- The butler will carry out in room check in and attend to guest luggage and belongings as per guest preference.
- The butler will handle and prepare guest dry cleaning or laundry as well as prepare guest agenda or schedule including reservations, activities and other and communicate to other departments accordingly.
About You
- Bachelor's degree in Hospitality management or a related field with a minimum of 2 years of butler experience.
- Strong team playing skills, organizational skills, ability to multi task, a positive attitude, with a strong command of English.
- Strategic thinker with a creative flair.
- Ability to work flexibly and deal with rapid change.
- Thorough and methodical and not afraid to get your hands dirty and do the work yourself.
- Love communicating with guests and put yourself in their shoes.
Benefits
- Competitive, tax free salary paid in UAE Dirhams (AED).
- Generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide.
- Comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program.
- Variety of colleague wellness and social initiatives.
- Access to world class training, career mobility, and internal growth opportunities across the Kerzner portfolio.
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