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Butler - The St. Regis Downtown Dubai

St. Regis Hotels & Resorts
Dubai, UAE
Full Time
Entry
Onsite
4 weeks ago
Butler ServiceGuest RelationsAnticipatory ServiceInterpersonal SkillsLuxury Hospitality
Free

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Butler ServiceGuest RelationsAnticipatory Service
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Job Overview

  • Job Category: Rooms & Guest Services Operations
  • Location: Marasi Drive, Dubai, United Arab Emirates
  • Schedule: Full Time
  • Position Type: Non Management

Position Summary

  • Provide bespoke experiences and services to fulfill all guest needs during pre arrival, check in, throughout the stay and upon departure
  • Coordinate efforts of Butler Valets and verify that other departments supporting butler services are equipped to meet guest needs
  • Build rapport with guests, proactively anticipate guest needs and act upon them
  • Create a safe workplace, follow company policies and procedures, uphold quality standards
  • Ensure uniform, personal appearance, and communications are professional
  • Stand, sit, or walk for an extended time; move, lift, carry, push, pull, and place objects weighing up to 50 pounds

Qualifications

  • Education: High school diploma or G.E.D. equivalent
  • Related Work Experience: 6 months related work experience required
  • Supervisory Experience: None
  • License or Certification: None

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