Butler Service Desk Agent - The St. Regis Downtown Dubai
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Key skills for this role
About the Role
St. Regis Hotels & Resorts is hiring a Butler Service Desk Agent in Dubai. This role involves delivering exceptional guest services, including check-in/out, addressing requests, and providing local information.
Key Skills for This Role
Responsibilities
- Give guests a smooth check in and check out experience
- Deliver a wide range of services that guide guests through their entire stay
- Process operational needs and address guest requests
- Complete reports and share highlights of the local area
- Maintain confidentiality and protect company assets
- Uphold quality standards and professional appearance
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Ability to stand, sit, or walk for an extended time
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds
Full Job Posting
Position Summary
- Our jobs aren’t just about giving guests a smooth check in and check out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
Responsibilities
- Process operational needs
- Address guest requests
- Complete reports
- Share highlights of the local area
- Make transactions feel like part of the experience
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Additional Information
- Creating a safe work place
- Following company policies and procedures
- Maintaining confidentiality
- Protecting company assets
- Upholding quality standards
- Ensuring professional uniform, personal appearance, and communications
- Stand, sit, or walk for an extended time
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
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