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Butler
Hospitaliti
Dubai, UAE
Full-time
Entry
Onsite
Discovered Today
Personalized guest serviceIn-suite hotel servicesHotel technology and amenitiesFood and beverage room serviceGuest relationsCross-department coordination
Free
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Personalized guest serviceIn-suite hotel servicesHotel technology and amenities
Role Overview
The Lana - Dorchester Collection is hiring a Butler in Dubai through Hosco.
The Butler provides professional and personalized service while helping create an exceptional guest experience.
The role offers learning and development through the hotel's learning academy.
Key Skills for This Role
Personalized guest serviceIn-suite hotel servicesHotel technology and amenitiesFood and beverage room serviceGuest relationsCross-department coordination
Full Job Posting
Role Overview
The Lana - Dorchester Collection is hiring a Butler in Dubai through Hosco.
The Butler provides professional and personalized service while helping create an exceptional guest experience.
The role offers learning and development through the hotel's learning academy.
Responsibilities
- Provide professional and personalized service to ensure guests receive an exceptional experience.
- Maintain knowledge of in-suite services, technology, amenities, hotel services, and city-wide activities.
- Ensure allocated guest rooms are ready on time and special requests are prepared.
- Coordinate with front office, food and beverage, and other departments to manage guest requests.
- Welcome guests professionally from arrival through departure and act as their point of contact.
- Handle packing, unpacking, in-room food and beverage service, and access to suites and rooms.
- Handle guest concerns professionally and ensure positive outcomes.
- Maintain cleanliness and proper handling of assigned work areas, equipment, and materials.
Service Environment
- The role supports guests in hotel suites and rooms and works closely with front office and food and beverage teams.
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