Business Transformation Manager

About Us

Role Summary

Hands-On Business Transformation Manager

• to lead the execution of building the company’s operating system.
• This role is responsible for:
• Designing and implementing real workflows
• Defining company policies
• Structuring the organization
• This role is about building a
• complete, scalable system that runs the business
• , not just documentation or theoretical frameworks.
• You will work closely with Business Analysts, QA, and Developers to turn business needs into
• live workflows inside systems (ERPNext and beyond)
• .

What You Will Be Doing

• Phase 1 – Build & Stabilize (First 30–45 Days)
• Identify key processes:
• Lead Management

• Procurement (PO Flow)

• Core Operations
• Build simple, clear, and practical workflows that are working inside the system (ERPNext)
• Deliver Version 1 quickly
• Ensure consistency (same input → same output)
• Reduce dependency on manual work and individual handling
• Phase 2 – Structure & Standardize (Next 30 Days)
• Convert working processes into SOPs (Standard Operating Procedures)
• Define:
• Roles
• Responsibilities
• Accountability
• Build systems that support delegation across teams
• Ensure operations are executed in a consistent, repeatable way

Phase 3 – Governance & Scale (Ongoing)

• Define and document company policies:
• Operational policies
• Financial and approval policies
• HR and governance policies
• Design organizational structure across departments
• Align:
• Organizational structure
• Processes
• Systems
• Contribute to building a scalable and potentially productized operating model

Process & Systems Execution

• Build clear, end-to-end workflows for recurring operations
• Ensure processes are:
• Clearly defined
• Practical
• Usable in real operations
• Deliver working solutions quickly (Version 1 → iterate and improve)

Policy Development

• Define and document company policies in collaboration with leadership
• Ensure policies are:
• Clear
• Practical
• Enforceable
• Ensure alignment between policies and system workflows

Organizational Design

• Design and define the company’s organizational structure
• Establish reporting lines and hierarchy
• Define roles, responsibilities, and ownership across all functions
• Ensure alignment between structure, processes, and system execution

Team Leadership

• Lead and guide:

• QA And Validation

• Coordinate closely with:
• Developers
• Operations teams

Quality & Adoption

• Ensure all system changes go through proper testing (UAT)
• Ensure solutions are adopted by teams
• Drive system usage across the organization
• Eliminate off-system work (manual / uncontrolled processes)

Required Experience

• 4–8 years of experience in:
• Business Operations
• Process Design
• Business Transformation
• Hands-on experience in:
• Building and implementing real workflows in operations
• Experience working with:
• ERP systems or system-driven environments (ERPNext is a plus, not required)
• Experience in:
• Organizational structuring or role design
• Policy creation or governance frameworks
• Proven ability to:
• Deliver working solutions (not just documentation)
• Experience working across:
• Business teams
• Developers
• Analysts

Candidate Mindset

• We are looking for someone who is:
• Execution-driven
• Adaptable and open to modern tools and evolving ways of working
• Comfortable building systems from scratch
• Strong in ownership and decision-making
• Focused on results, not perfection
• Able to work in fast-moving environments

Important

• This role is NOT for someone who:
• Focuses only on documentation
• Avoids decision-making
• Stays in analysis without execution
• Waits for perfect conditions before starting

What Success Looks Like

• Clear processes implemented and actively used
• Company policies defined and enforced
• Organizational structure clearly established
• Consistent execution across all teams
• Strong delegation enabled by systems
• Reduced operational chaos and manual work
• Faster execution cycles (weeks, not months)

Final Note

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