Business System Analyst
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Scotiabank is seeking a highly skilled Business Systems Analyst with strong Agile, Lean, and DevOps experience. The role bridges business requirements and technical solutions, working with cross-functional teams to deliver high-quality solutions.
Key Skills for This Role
Responsibilities
- Collaborate with business stakeholders to gather, analyze, and document business requirements
- Act as liaison between business teams and technical teams, translating business needs into functional specifications and user stories
- Analyze and improve business processes using Lean methodologies
- Work within Agile frameworks (Scrum/Kanban) to manage and prioritize backlogs, facilitate sprint planning
- Lead requirements gathering sessions and assist in creation of user stories, epics, and acceptance criteria
- Facilitate and support daily standups, sprint reviews, retrospectives, and other Agile ceremonies
- Collaborate to evolve DevOps practices to ensure smooth deployment processes and CI/CD
- Assist in creation of system documentation, including process flows, use cases, and technical specifications
- Perform gap analysis and recommend solutions to enhance business operations and systems
- Conduct system testing and validation
Requirements
- Post secondary education in Computer Science, Information Systems, Business Administration, or related field
- In depth knowledge of ITIL foundation and IT Service Management
- Proven experience (5+ years) as a Business Systems Analyst, Product Owner, or similar role in an Agile/Lean or hybrid environment
- 3+ years of hands on technical working experience on ServiceNow platform including IT Service Management, Asset Management and Operations Management
- Strong understanding of Agile frameworks (Scrum, Kanban) and Lean methodologies
- Experience with DevOps practices
- Excellent communication and interpersonal skills
- ServiceNow System Administrator (CSA) certificate
- ITIL V4 Foundation certificate
- Senior Business Analysis Certification CBAP | IIBA
Full Job Posting
Role Overview
- We are seeking a highly skilled Business Systems Analyst with a strong background in Agile, Lean frameworks, and DevOps practices.
- The ideal candidate will bridge business requirements and technical solutions, ensuring optimized systems and processes.
In this role, you will
- Collaborate with business stakeholders to gather, analyze, and document business requirements.
- Act as liaison between business teams and technical teams, translating business needs into functional specifications and user stories.
- Analyze and improve business processes using Lean methodologies.
- Work within Agile frameworks (Scrum/Kanban) to manage and prioritize backlogs, facilitate sprint planning.
- Lead requirements gathering sessions and assist in creation of user stories, epics, and acceptance criteria.
- Facilitate and support daily standups, sprint reviews, retrospectives, and other Agile ceremonies.
- Collaborate to evolve DevOps practices to ensure smooth deployment processes and CI/CD.
- Assist in creation of system documentation, including process flows, use cases, and technical specifications.
- Perform gap analysis and recommend solutions to enhance business operations and systems.
- Conduct system testing and validation.
- Provide post implementation support and assist with troubleshooting and issue resolution.
- Ensure adherence to Agile principles, Lean practices, and DevOps culture.
Do you have the skills?
- Post secondary education in Computer Science, Information Systems, Business Administration, or related field.
- In depth knowledge of ITIL foundation and IT Service Management.
- Proven experience (5+ years) as a Business Systems Analyst, Product Owner, or similar role in an Agile/Lean or hybrid environment.
- 3+ years of hands on technical working experience on ServiceNow platform including IT Service Management, Asset Management and Operations Management.
- Project Management knowledge to work with large & complex project teams.
- Strong understanding of Agile frameworks (Scrum, Kanban) and Lean methodologies.
- Experience with DevOps practices.
- Excellent communication and interpersonal skills.
- Strong analytical and problem solving skills.
- Experience with business process modeling, requirements documentation, and system design.
- ServiceNow System Administrator (CSA) certificate.
- ITIL V4 Foundation certificate.
What's in it for you?
- Diversity, Equity, Inclusion & Allyship.
- Accessibility and Workplace Accommodations.
- Upskilling through online courses and tuition assistance.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits.
- Dynamic Ecosystem Free tea & coffee, universal washrooms, and lots of space for team collaboration.
- Community Engagement opportunities.
About Scotiabank
- Scotiabank is a leading bank in the Americas.
- Guided by our purpose: 'for every future'.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Scotiabank
Business Analysis Specialist Market Risk
Toronto, CAN
Scotiabank is seeking a Business Analysis Specialist for Market Risk to provide subject matter expertise on FRTB aggregation and the Atoti platform. The role involves interacting with stakeholders, managing requirements,
Senior Manager, Enterprise Payments, Global Transaction Banking
Toronto, CAN
Scotiabank is seeking a Senior Manager, Product Management – Payments API Standardization to lead the strategy, roadmap, and lifecycle management for payment API standards across a global API platform. The role involves
Business Analysis Specialist Market Risk
Toronto, CAN
Scotiabank seeks a Business Analysis Specialist to join the Global Risk and Treasury Engineering team, providing technical expertise on FRTB Market Risk aggregation and managing the Atoti platform. The role involves stak
Manager, Data & Analytics Strategy
Toronto, CAN
Scotiabank is looking for a Manager, Data & Analytics Strategy to drive the creation and adoption of the CID&A strategy and support strategic initiatives. You will execute complex programs, develop strategy content, and
Inside Sales Representative, Dynamic
Calgary, CAN
Scotiabank's Dynamic Funds seeks an Inside Sales Representative to support wholesalers by generating sales, managing client relationships, and executing outbound campaigns. The role requires strong product knowledge and
Business Analyst, Business Initiatives - Scotia Jarislowsky Fraser - Toronto
Toronto, CAN
Scotiabank is seeking a Business Analyst to support the development, planning, and execution of business initiatives within Scotia Jarislowsky Fraser. You will assist with project delivery, data analysis, event coordinat
Senior Manager, Analytics and BI
Toronto, CAN
Scotiabank seeks a Senior Manager, Analytics and BI for the Deposits & Savings business. You will lead analytics and BI initiatives, provide strategic insights, and manage a team. The role requires extensive analytics ex
Senior Manager, Product Strategy and Solutions, Private Banking
Toronto, CAN
Scotiabank seeks a Senior Manager to serve as the central product relationship manager for Private Banking, representing the division in enterprise product initiatives and influencing product roadmaps. The role requires
Business Analysis Specialist Market Risk
Toronto, CAN
Senior Manager, Enterprise Payments, Global Transaction Banking
Toronto, CAN
Business Analysis Specialist Market Risk
Toronto, CAN
Manager, Data & Analytics Strategy
Toronto, CAN
Inside Sales Representative, Dynamic
Calgary, CAN
Business Analyst, Business Initiatives - Scotia Jarislowsky Fraser - Toronto
Toronto, CAN
Senior Manager, Analytics and BI
Toronto, CAN
Senior Manager, Product Strategy and Solutions, Private Banking
Toronto, CAN