Business Support Specialist

Role Overview

Key Responsibilities

• Provide administrative and operational support to recruitment and talent acquisition teams and senior management.
• Coordinate job postings, candidate screening, interview scheduling, offer processing, and other end-to-end recruitment workflows.
• Coordinate global talent acquisition with hiring managers and stakeholders across regions and time zones.
• Assist in screening technical candidates against role-specific technical requirements and skill sets.
• Liaise with IT department heads and technical hiring managers about role requirements, technology stacks, and evaluation criteria.
• Coordinate technical assessments, coding tests, and technical interview rounds.
• Prepare and manage job descriptions, offer letters, candidate reports, and official correspondence.
• Maintain candidate records, applicant tracking systems, and recruitment databases with accurate data.
• Track recruitment budgets, expenses, invoices, platform subscriptions, and basic hiring-related financial reports.
• Coordinate with internal stakeholders and external recruitment vendors to ensure smooth service delivery.
• Monitor recruitment timelines, follow up on action items, and coordinate onboarding schedules for IT hires.
• Identify process improvements that enhance hiring efficiency and candidate experience.

Qualifications & Skills

• Bachelor’s degree in Business Administration, Human Resources, Management, Information Technology, or a related field.
• 1–2 years of experience in recruitment, talent acquisition, HR, or administrative/business support roles; internship experience may be considered.
• Exposure to IT or technical recruitment is an advantage.
• Basic understanding of common IT roles and terminology, including development, DevOps, network administration, cybersecurity, and cloud platforms.
• Familiarity with recruitment processes and applicant tracking systems is required.
• Experience with LinkedIn Recruiter, GitHub, Stack Overflow, or similar IT-focused sourcing platforms is a plus.
• Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Strong organization, multitasking, attention to detail, analytical thinking, problem-solving, and communication skills.
• Ability to handle confidential information with discretion and professionalism.
• Comfort working with international teams and candidates across time zones and cultures.

Work Location

• Work location is in person.