Business Process Analyst
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Key skills for this role
About the Role
Job Purpose We are seeking a highly experienced Business Process Analyst to drive enterprise-wide process optimization, operational excellence, and digital transformation initiatives across the organization.
Key Skills for This Role
Full Job Posting
Job Purpose
We are seeking a highly experienced
Business Process Analyst
to drive enterprise-wide process optimization, operational excellence, and digital transformation initiatives across the organization.
The role is responsible for leading the design, documentation, analysis, and enhancement of end-to-end business processes while ensuring alignment between operational requirements and digital transformation objectives.
The ideal candidate will work closely with cross-functional stakeholders to improve operational efficiency, streamline workflows, support automation initiatives, and strengthen governance frameworks that support long-term business strategy and performance improvement.
Key Accountabilities
- Design and implement enterprise-wide business process frameworks and operating models aligned with organizational strategy.
- Work closely with Business Units including Manufacturing, Supply Chain, Sales, Finance, HR, and IT to ensure process improvements support operational KPIs and business objectives.
- Lead cross-functional business process optimization and transformation initiatives.
- Conduct As-Is and To-Be process assessments across production, procurement, logistics, quality, and support functions.
- Identify operational bottlenecks and recommend automation and process improvement opportunities.
- Maintain and govern centralized documentation repositories including SOPs, Business Requirement Documents (BRDs), workflows, and process maps.
- Ensure processes remain aligned with ISO standards, food safety requirements, quality systems, and operational compliance frameworks.
- Support digital transformation initiatives by ensuring business requirements are translated into effective operational solutions.
- Establish regular engagement with business “Power Users” to gather feedback, support change adoption, and improve process effectiveness.
- Collaborate with IT and SAP teams to optimize system-enabled business processes and operational workflows.
- Prepare reports, dashboards, and analysis related to process efficiency, transformation progress, and operational improvements.
- Support continuous improvement initiatives through Lean methodologies and structured problem-solving approaches.
What We’re Looking For
- Bachelor’s degree in
Industrial Engineering
- or a related field.
- Minimum
- 3 - 6 years of experience
- in business process analysis, operational excellence, or process transformation initiatives.
- Strong experience within manufacturing environments, preferably in
- Food, FMCG, or Milling industries
- .
- Strong understanding of SAP-driven business process environments.
- Experience with ISO 9001, quality systems, and operational compliance standards.
- Strong process mapping, documentation, and workflow analysis skills.
- Experience in business case development and operational performance improvement.
- Strong analytical thinking and structured problem-solving capabilities.
- Ability to manage cross-functional stakeholders and support organizational change initiatives.
What Sets Us Apart
- **Career Growth & Learning:**
- Structured training, mentorship, and cross-functional development opportunities.
- **Meaningful Work:**
- Contribute to initiatives supporting food security, sustainability, and digital transformation.
- **Inclusive Culture:**
- Work in a collaborative environment where ideas are valued, teamwork thrives, and a positive culture drives success.
- **Compensation & Benefits:**
- Competitive salary, comprehensive medical and life insurance, and programs that support work-life balance.
- **Innovation & Impact:**
- Access to advanced technology, process automation, and modern operations that drive operational excellence.
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