Business Intelligence Analyst

Role Overview

Core Responsibilities

• Develop data solutions for audit, post-market surveillance, product quality, regulatory affairs, supplier quality, quality systems, and compliance stakeholders.
• Collaborate with stakeholders to define business processes, KPIs, metrics, and requirements.
• Extract and analyze data from EDW and systems including SAP, CRM, Salesforce, TrackWise, and Veeva.
• Analyze data sets and system logs to identify trends and insights.
• Design dashboards, automate reporting, and convert query solutions into self-service reporting tools.
• Conduct code and application reviews and troubleshoot issues.
• Apply data science approaches to automate processes and deliver data-driven solutions.
• Maintain dashboard and report availability, performance, and reliability.
• Create documentation covering methodology, best practices, and consistent processes.
• Support report validation, regulatory compliance, audits, and ad hoc analysis.

Required Skills and Experience

• Extensive business intelligence, data mining, reporting, and dashboard delivery experience in quality or regulatory functions.
• Knowledge of enterprise applications such as SAP ECC, S/4HANA, Salesforce, TrackWise, or Veeva.
• Strong hands-on analytics experience with SQL, Python, data extraction, visualization, and data mining tools.
• Experience generating dashboards in EDW or Snowflake environments.
• Independent end-to-end project ownership and timely delivery experience.
• Knowledge of Quality Management Systems and global regulatory standards.
• Awareness of AI and machine learning concepts in data analysis.
• Strong organizational, project management, communication, presentation, and cross-functional collaboration skills.
• Bachelor's or master's degree with 7 or more years of relevant experience.

Preferred Skills and Experience

• Experience in medical device, pharmaceutical, regulatory, or related industries is highly preferred.
• Experience with advanced programming such as Snowflake or R for tool development and reporting is preferred alongside mandatory SQL and Python experience.
• Familiarity with reporting practices across multiple regulatory agencies is preferred.
• Familiarity with Intuitive products is preferred.

Work Arrangement

• The posting indicates a hybrid work arrangement.

Schedule

• Flexible working hours may occasionally be required for urgent business needs, audit support, or field action investigations.

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