Business Development Specialist
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Key skills for this role
About the Role
LevelUP HCS is seeking a Senior Business Development Specialist to secure training and test facility bookings in Abu Dhabi. The role involves client onboarding, managing the digital booking system, generating data-driven reports, and mentoring junior team members.
Key Skills for This Role
Responsibilities
- Lead and coordinate the client onboarding process, providing high level guidance and strategic advice to clients when booking TT&E facility services.
- Work closely with the TT&E facility Scheduling and Operations department to efficiently push new bookings through the booking system for handover to service delivery.
- Oversee the operation, maintenance and future development of the TT&E facility Digital Booking System, acting as a key liaison with system developers.
- Spearhead the design and generation of complex, data driven insight reports for senior management, and ensure timely, accurate collection of TT&E facility statistics monthly.
- Utilize extensive industry knowledge to proactively identify client needs, resolve escalated issues, and contribute to strategic growth.
- Mentor and guide junior team members, sharing best practices in client engagement and booking processes.
Requirements
- Must be a UAE National with a valid Family Book (Khulasat Al Qaid)
- 5 8 years of relevant experience in client engagement, business development support, sales operations, or related field
- Bachelor's Degree in Business Administration, Marketing, Engineering, or related field
- Proficiency in digital booking systems, CRM platforms, and data analysis tools (e.g., Excel, Power BI)
- Excellent communication and interpersonal skills in Arabic and English
- Strong client relationship management and proven track record of maintaining long term client relationships
- Advanced market knowledge in a related discipline (e.g., Unmanned Systems, Test & Evaluation, Aerospace, Defence)
- Ability to quickly assess complex client needs and match them with solutions
- Expert level capability in extracting data and generating strategic, data driven reports
- Excellent report writing and presentation skills
Full Job Posting
Overview
- The Sr. Specialist, Business Development will serve as a senior point of contact for securing Training, Test & Evaluation facility bookings – supporting client onboarding and the booking experience via the Digital Booking System and passing test demand signals and bookings to the TT&E Operations Tea
- This is a senior role within the Business Development team, requiring a seasoned professional who can operate with significant autonomy, manage complex client relationships, and contribute strategic insights to drive revenue growth and facility utilisation.
Responsibilities
- Lead and coordinate the client onboarding process, providing high level guidance and strategic advice to clients when booking TT&E facility services.
- Work closely with the TT&E facility Scheduling and Operations department to efficiently push new bookings through the booking system for handover to service delivery.
- Oversee the operation, maintenance and future development of the TT&E facility Digital Booking System – acting as a key liaison with system developers to troubleshoot issues and roll out new upgrades.
- Spearhead the design and generation of complex, data driven insight reports for senior management, and ensure timely, accurate collection of TT&E facility statistics monthly to support invoicing and management reporting.
- Utilize extensive industry knowledge to proactively identify client needs, resolve escalated issues, and contribute to the strategic growth of the business.
- Mentor and guide junior team members (as required), sharing best practices in client engagement and booking processes.
Skills and Capabilities – Mandatory
- Must be a UAE National with a valid Family Book (Khulasat Al Qaid).
- Highly Organised and process driven
- Proven ability to act independently and make decisions in front of customers
- Strong leadership and mentoring capabilities
- Excellent Communication & Interpersonal Skills
- Clear verbal and written communication (Arabic & English)
- Strong Client Relationship Management skills and a proven track record of maintaining long term client relationships
- Advanced Market Knowledge in a related discipline or field (e.g., Unmanned Systems, Test & Evaluation, Aerospace, Defence)
- Ability to quickly assess complex client needs and match them with our solutions
- Expert level capability in extracting data and generating strategic, data driven reports for management
- Excellent report writing and presentation skills, with the ability to present to senior stakeholders
Experience & Qualifications
- Minimum Experience: 5–8 years of relevant experience in client engagement, business development support, sales operations, or a related field
- Preferred Industry: Defence, Aerospace, Unmanned Systems, Test & Evaluation, or similar technical B2B services
- Education: Bachelor's Degree in Business Administration, Marketing, Engineering, or a related field (Master's degree preferred)
- Technical Skills: Proficiency in digital booking systems, CRM platforms, and data analysis tools (e.g., Excel, Power BI)
Work Location / Physical Environment
- Abu Dhabi – Full time place of work
- TT&E Facility, Abu Al Abyad Island, Abu Dhabi – 1 day per week
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