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Business Development Associate

LevelUP HCS
Abu Dhabi, UAE
Full Time
Entry
Onsite
2 weeks ago
Client Relationship ManagementCommunicationOrganizational SkillsData AnalysisReport WritingArabic
Free

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Client Relationship ManagementCommunicationOrganizational Skills
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Business Development Associate

  • Location: Abu Dhabi
  • Open to UAE Nationals only.
  • The Client Engagement Associate will be our customers’ primary point of contact for securing Training, Test & Evaluation facility bookings, supporting their onboarding and booking experience via the Digital Booking System.

Responsibilities

  • Coordinate the client onboarding process and provide support, guidance and advice to them whilst booking the TT&E facility services.
  • Work closely with the TT&E facility Scheduling and Operations department to efficiently push new bookings through the booking system for handover to service delivery.
  • Support the operation, maintenance and future development of the TT&E facility Digital Booking System.
  • Day to day operation and future development of the TT&E facility Digital Booking System – working with system developers to troubleshoot issues and roll out new upgrades.
  • Using data provided by customers via the Digital Booking System, design and generate data driven insight reports for senior management and collect timely and accurate TT&E facility statistics monthly to support invoicing and management reporting.

Environment – Stakeholders & Contacts

  • New and Existing Customers and Visitors
  • IT and Digital Team
  • Head of Business Development (Line Manager)
  • TT&E Facility Departments (Operations, Logistics, etc.)

Skills and Capabilities – Mandatory

  • Personal Skills: Highly Organised and process driven; Ability to act independently in front of customers.
  • Customer Engagement Skills: Excellent Communication & Interpersonal Skills; Clear verbal and written communication (Arabic & English); Strong Client Relationship Management skills; Good Market Knowledge in a related discipline or field (e.g. Unmanned Systems, Test & Evaluation).
  • Analytical & Problem Solving Skills: Ability to quickly assess client needs and match them with our solutions; Comfortable with extracting data and generating data driven reports; Excellent report writing and presentation skills.

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