Business Development Representative

As a Business Development Representative at Infobip, you will be the first point of contact for prospective customers, helping build a strong sales pipeline through outbound prospecting and lead qualification. You will work closely with sales, marketing, and channel teams to identify customer needs, position Infobip’s solutions, and create quality sales opportunities. This role is designed as a foundation for long-term career growth, combining continuous learning, modern sales methodologies, and hands-on collaboration in a fast-paced environment. You will gain exposure to global sales processes, campaign-based pipeline generation, and leading sales engagement tools while developing your commercial and communication skills.

Engage with prospective customers through phone, email, social media, and digital channels to generate qualified meetings and sales opportunities

Identify customer segments, business needs, and verticals early in conversations to route opportunities to the appropriate Sales Team or Inside Sales Hub

Collaborate with sales, marketing, and channel teams using account-based sales approaches and campaign-driven pipeline generation

Build knowledge of Infobip’s solutions and how they address customer business challenges

Maintain accurate forecasting and track activities against weekly, monthly, and quarterly goals

Use tools such as Salesforce, Outreach, and ZoomInfo to manage prospecting activities and maintain data quality

Qualify inbound leads when required and support lead management activities across the region

Participate in ongoing training, coaching, and feedback sessions to continuously develop sales and communication skills