Business Development Manager - TouchPoints (Meedaf)

Business Area and Role

Key Responsibilities

• Identify, engage, and secure strategic partners to expand the TouchPoints programme.
• Lead partner lifecycle activities from prospecting and negotiation through onboarding and handover.
• Structure commission, marketing funding, and points exchange arrangements.
• Own revenue targets and maximize revenue through upselling, cross-selling, and engagement mechanics.
• Develop revenue plans, track performance, analyze gaps, and implement improvement actions.
• Maintain service standards, implement departmental procedures, and support continuous improvement.
• Manage and motivate the team and apply ADCB service standards in customer interactions.

Experience and Qualifications

• At least 6 years of experience in partnership development, business development, or loyalty programme management.
• Relevant experience in financial services, retail, travel, or digital commerce.
• Bachelor’s degree in business administration, marketing, or a related discipline.
• Certifications in digital marketing, e-commerce, CRM or loyalty platforms, sales, or negotiation are preferred.
• Required capabilities include partner management, negotiation, customer focus, and performance tracking.

Compensation

• Indicative compensation is AED 20,000 to AED 30,000 per month.
• Employees may participate in variable pay plans.

Benefits and Development

• Benefits include medical, life, and personal accident insurance, paid leave, leave airfare, preferential financial rates, discounts, and selected education assistance.
• Flexible and remote working options may be available subject to eligibility and job requirements.
• Learning opportunities include instructor-led courses, e-learning, on-the-job training, and professional development programmes.