Business Development Manager
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Key skills for this role
Role Overview
The Business Development Manager – Gift Cards will support growth of the Shukran Gift Cards business across physical, digital, partner, and B2B channels.
The role combines sales support, partnership coordination, program execution, revenue growth, customer engagement, and daily operations.
Key Skills for This Role
Full Job Posting
Role Overview
The Business Development Manager – Gift Cards will support growth of the Shukran Gift Cards business across physical, digital, partner, and B2B channels.
The role combines sales support, partnership coordination, program execution, revenue growth, customer engagement, and daily operations.
Sales and Partnerships
- Support sales and revenue targets across consumer, B2B, digital, and partner channels.
- Identify and approach corporate clients, aggregators, and distributors to expand B2B sales.
- Prepare proposals, offers, and presentations for corporate and partner clients.
- Track sales pipelines, account activity, performance dashboards, and partner results.
- Manage partner relationships and support onboarding, documentation, and system setup.
- Coordinate with Finance and Legal on contracts, invoicing, and compliance.
Marketing and Program Operations
- Implement campaigns and initiatives that increase gift card awareness and sales.
- Support seasonal, tactical, and partner-specific promotions online and in-store.
- Support issuance, redemption, reporting, and reconciliations for the gift card program.
- Assist with product enhancements, launches, and loyalty and payment system integrations.
- Coordinate with internal teams to resolve operational issues and deliver seamless execution.
Analytics and Reporting
- Monitor sales, redemptions, breakage, and channel performance.
- Maintain dashboards, trackers, and market and competitor insights.
- Provide recommendations focused on B2B sales and overall growth.
Qualifications
- Bachelor’s degree in business, marketing, or a related field.
- 3–5 years of experience in sales, partnerships, or account management.
- Experience in retail, loyalty, or payments is preferred.
- Strong interest in sales and business development, particularly B2B.
- Strong communication, presentation, Excel, and PowerPoint skills; CRM experience is a plus.
Competencies
- Commercially driven and target-oriented.
- Strong relationship-building, client engagement, analytical, detail-oriented, and problem-solving abilities.
- Proactive, adaptable, eager to learn, and effective in cross-functional teams.
- Excellent verbal and written English communication; Arabic is a plus.
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