Business Analyst

Description of Assignment

Work Arrangement

• The assignment is hybrid, combining remote and in-person work.
• The role includes three in-person days at Metro Hall in Toronto.
• The schedule is seven hours per day, five days per week during normal business hours.

Assignment Duties

• Assess current asset management practices, processes, information, governance, responsibilities, and systems.
• Conduct an ISO 55000-aligned maturity assessment and identify gaps, risks, inefficiencies, and improvement opportunities.
• Define future-state capabilities, processes, governance, roles, information practices, and operating models.
• Gather and document enterprise-wide business, functional, integration, reporting, data, mobility, security, and non-functional requirements.
• Conduct jurisdictional and EAM market scans and evaluate viable platforms and vendor capabilities.
• Develop an objective evaluation framework and recommend the best-fit EAM solution.
• Lead the solution strategy report and implementation roadmap.
• Facilitate stakeholder workshops and present decision-ready recommendations to management.

Qualifications

• A relevant degree in Asset Management, Business Analysis, Information Systems, Engineering, Business Administration, or a related discipline is required.
• At least seven years of progressively responsible business analysis experience is required.
• Experience with asset management transformation, infrastructure management, or EAM implementation initiatives is required.
• Expertise across the asset management lifecycle and knowledge of ISO 55000 or an equivalent framework are required.
• Experience with maturity assessments, improvement recommendations, governance frameworks, and implementation roadmaps is required.
• Experience eliciting, prioritizing, and documenting enterprise-wide asset management requirements is required.
• Experience with IBM Maximo, SAP EAM, Oracle, Infor EAM, Cityworks, or comparable EAM solutions is required.
• Public-sector or large infrastructure-intensive organization experience is required; municipal experience is preferred.
• Proficiency with business analysis tools and Microsoft 365, including Visio, is required.

Deliverables