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AV Collaboration Engineer
LanceSoft, Inc.
Dubai, UAE
Contract
Mid-Senior
Onsite
Discovered 2 days ago
Enterprise AV and video conferencing troubleshootingCisco Webex room devicesWebex Control HubCisco ThousandEyesMicrosoft Teams Call Quality DashboardMicrosoft Teams and Cisco CVI interoperability
Free
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Enterprise AV and video conferencing troubleshootingCisco Webex room devicesWebex Control Hub
Role Overview
LanceSoft is hiring an AV Collaboration Engineer for a five-month assignment with possible extension.
The role is based at a client site in Dubai and supports enterprise meeting-room AV, video conferencing, and collaboration systems.
Key Skills for This Role
Enterprise AV and video conferencing troubleshootingCisco Webex room devicesWebex Control HubCisco ThousandEyesMicrosoft Teams Call Quality DashboardMicrosoft Teams and Cisco CVI interoperability
Full Job Posting
Role Overview
LanceSoft is hiring an AV Collaboration Engineer for a five-month assignment with possible extension.
The role is based at a client site in Dubai and supports enterprise meeting-room AV, video conferencing, and collaboration systems.
Core Technical Responsibilities
- Troubleshoot enterprise AV, video conferencing, and collaboration environments.
- Use Webex room devices, Webex Control Hub, and Cisco ThousandEyes for diagnostics, analytics, log analysis, and service visibility.
- Use Microsoft Teams CQD, Call Analytics, and call-quality reports to investigate media-quality issues.
- Support Microsoft Teams meeting environments and Cisco-to-Microsoft interoperability through CVI.
- Apply AI-assisted operations and automation for health checks, alert correlation, reporting, and proactive issue detection.
AV and Collaboration Systems
- Support Q-SYS/QSC systems, installed audio, PTZ cameras, microphones, amplifiers, controllers, speakers, AV-over-IP endpoints, and room-control components.
- Support Apple iPad-based meeting-room control applications and interfaces.
- Support commercial displays, digital signage, IPTV, wireless presentation, HDMI presentation, and video-wall or LED systems.
- Relevant platforms include Cisco Webex Room Kit, Room Bar Pro, Board Pro, Desk Pro, Webex Calling, and Microsoft Teams/CVI.
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