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Business Analyst, Implementation
Telus
Calgary, CAN
Full-time
Onsite
Discovered 1 weeks ago
Business requirements analysisConfiguration designProgram integrationBenefits administrationTechnical problem solvingClient maintenance and support
Free
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Ready to ScanKey skills for this role
Business requirements analysisConfiguration designProgram integration
Role Overview
Le conseiller adjoint, Intégration, est responsable de la configuration des intégrations et de projets spéciaux.
Le rôle comprend l'analyse et la résolution de problèmes courants rencontrés par les clients après la mise en œuvre.
La personne travaille avec les gestionnaires de mise en œuvre et doit pouvoir établir les priorités et résoudre les problèmes de façon autonome ou en équipe.
Key Skills for This Role
Business requirements analysisConfiguration designProgram integrationBenefits administrationTechnical problem solvingClient maintenance and support
Full Job Posting
Aperçu du poste
Le conseiller adjoint, Intégration, est responsable de la configuration des intégrations et de projets spéciaux.
Le rôle comprend l'analyse et la résolution de problèmes courants rencontrés par les clients après la mise en œuvre.
La personne travaille avec les gestionnaires de mise en œuvre et doit pouvoir établir les priorités et résoudre les problèmes de façon autonome ou en équipe.
Responsabilités
- Participer à des projets d'intégration de programmes d'avantages sociaux et d'amélioration des services.
- Offrir des services de maintenance et de soutien aux clients actuels et aux équipes d'administration des programmes d'avantages sociaux.
- Analyser les exigences d'affaires et réaliser la conception de la configuration selon les besoins.
- Préparer les devis et le calendrier des activités des projets au besoin.
- Établir des attentes réalistes concernant les livrables.
- Atteindre le nombre d'heures facturables requis.
- Fournir des commentaires opportuns à l'équipe sur la configuration et les interactions d'équipe.
- Participer efficacement au travail de l'équipe d'intégration et encourager la collégialité.
- Assister à des formations internes et participer à d'autres tâches ou projets spéciaux au besoin.
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