Business Analyst
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About the Role
We’re Hiring: Business Analyst (Contractual – Automotive Domain) Location: UAE Position: Business Analyst (Contractual) Contract: 6 months (Extendable up to 1 year based on performance) About the Role We are seeking a highly skilled Business Analyst to join a dynamic automotive and mobility transformation program.
Key Skills for This Role
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Overview
We’re Hiring: Business Analyst (Contractual – Automotive Domain)
Position: Business Analyst (Contractual)
Contract: 6 months (Extendable up to 1 year based on performance)
About The Role
We are seeking a highly skilled Business Analyst to join a dynamic automotive and mobility transformation program.
This role is critical in bridging the gap between business stakeholders and IT teams, ensuring smooth delivery of digital solutions across dealership, rental, and mobility ecosystems.
You will play a key role in shaping requirements, defining business processes, and ensuring successful delivery of customer-centric digital platforms.
Key Responsibilities
- Lead requirement gathering workshops with business stakeholders across sales, aftersales, rental operations, marketing, and digital teams
- Work closely with automotive dealership and mobility systems including DMS, CRM, fleet management, booking platforms, service systems, and digital channels
- Translate business needs into BRDs, FRDs, user stories, and process flows
- Define and document end-to-end business processes such as vehicle sales lifecycle, rental booking and utilization, customer 360 lifecycle management, after-sales and service workflows, inventory and fleet management, and lead and campaign tracking
- Act as a bridge between business, IT, QA, and external vendors
- Support Agile ceremonies including sprint planning, reviews, and daily stand-ups
- Ensure requirements traceability and support UAT execution
- Identify risks, dependencies, and ensure timely delivery of milestones
- Support change management and user adoption activities
What We’re Looking For
- Minimum 5+ years of Business Analyst experience in IT/software projects
- Strong experience in end-to-end requirements lifecycle management
- Excellent skills in BRD, FRD, user stories, and process mapping
- Strong stakeholder management and workshop facilitation skills
- Ability to work in Agile/Scrum and Waterfall environments
- Proficiency in tools such as Jira, Visio, draw.io, or similar
Preferred Experience
- Automotive dealership, car rental, or mobility industry experience
- Exposure to DMS, CRM, fleet management, or booking systems
- Understanding of KPIs such as sales conversion, fleet utilization, service retention, inventory turnover, and customer lifecycle metrics
- Basic understanding of SQL or data analysis tools
- Certifications such as CBAP, CSPO, or Agile certifications
Important Note
Apply only if you are comfortable with a 6-month contractual role (extendable based on performance and project requirements).
Why Join Us
- Work on large-scale automotive and mobility transformation programs
- Exposure to enterprise-level dealership and digital ecosystems
- Opportunity to contribute to impactful customer journey and operational transformation projects
How To Apply
Interested candidates can apply via LinkedIn or send their updated CV with the subject line “Business Analyst to : naheeda.kausar@adecco.com
#BusinessAnalyst #UAEJobs #ContractJobs #AutomotiveIndustry #Mobility #CRM #DMS #DigitalTransformation #Agile #Scrum #HiringUAE #ITJobs #BAJobs #RequirementAnalysis #Jira #UAT #EnterpriseSolutions #AGMC #DubaiJobs
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