Business Analyst | AL Futtaim Finance | Financial Services
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Key skills for this role
About the Role
Drive transformation workstreams, enable digital products, turn data into decisions, and redesign processes while producing executive-grade materials.
Key Skills for This Role
Responsibilities
- Drive transformation workstreams end to end — take a problem from ambiguity to a structured approach, a decision, and a delivered result, across multiple initiatives in parallel
- Enable digital products and platforms — partner with product, engineering, and business teams to move CRM, core platform, and customer experience initiatives from idea to adoption
- Turn data into decisions — structure analysis, size impact, and build the numbers that underpin business cases and investment choices
- Redesign processes for outcomes — rethink how things work rather than documenting how they work today, and design the future state operating model
- Produce executive grade materials — board packs, decision papers, and steering updates that are sharp, clear, and ready for a President level audience
- Accelerate delivery — chase follow through, surface and clear blockers, and keep momentum across teams that do not report to you
Requirements
- Experience in digital, technology, data, CRM, core platform, and customer experience transformation
- Ability to work directly with digital and business leadership
- Strong analytical and problem solving skills
- Experience in strategy, execution, data, product, process, and vendor management
- Ability to produce executive grade materials (board packs, decision papers, steering updates)
- Ability to drive transformation workstreams end to end
Full Job Posting
Role Overview
- Al Futtaim Finance is in the middle of a major digital, technology, data, CRM, core platform, and customer experience transformation. We are building a small, high calibre team to drive it, and this is a front line role on that team.
- As a Business Technology Analyst, you will work directly with digital and business leadership to turn ambiguous, high stakes problems into structured plans and delivered outcomes. You will move across strategy, execution, data, product, process, and vendor management, often on several workstreams at
What You Will Do
- Drive transformation workstreams end to end — take a problem from ambiguity to a structured approach, a decision, and a delivered result, across multiple initiatives in parallel.
- Enable digital products and platforms — partner with product, engineering, and business teams to move CRM, core platform, and customer experience initiatives from idea to adoption.
- Turn data into decisions — structure analysis, size impact, and build the numbers that underpin business cases and investment choices.
- Redesign processes for outcomes — rethink how things work rather than documenting how they work today, and design the future state operating model.
- Produce executive grade materials — board packs, decision papers, and steering updates that are sharp, clear, and ready for a President level audience.
- Accelerate delivery — chase follow through, surface and clear blockers, and keep momentum across teams that do not report to you.
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