Building & Engineering Head of Department and Chief Engineer
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About the Role
Oversees property maintenance, enhances guest satisfaction, manages budget, leads team, ensures compliance, and fosters stakeholder relationships in hospitality.
Key Skills for This Role
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Overview
Ensures the smooth running of the property maintenance department, where all areas are maintained to the highest levels.
Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
Develops and implements plans where property maintenance initiatives & hotel targets are achieved.
Leads and manages the maintenance team, fostering a culture of growth, development and performance within the department.
Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
Builds and maintains effective working relationships with all key stakeholders.
Establishes and delivers an effective planned preventative maintenance programme to address maintenance and environmental and conservation matters.
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
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