Brand Ambassador - Vancouver
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Key skills for this role
About the Role
Brunello Cucinelli cherche un Brand Ambassador pour offrir une expérience client exceptionnelle dans sa boutique de Vancouver. Le rôle implique la vente au détail, le service client et la représentation de la marque.
Key Skills for This Role
Responsibilities
- Provide industry leading customer service building guest loyalty through in store experience
- Maximize all selling opportunities to achieve individual sales goals
- Proactively avoid customer service issues by finding meaningful resolutions
- Continuously demonstrate product knowledge to enhance sales
- Maintain awareness of all current marketing and promotional activity
- Act as a brand ambassador emulating the brand aesthetic
- Complete operational objectives including opening and closing the store, cash handling, inventory
- Support and partner with the store manager in maintaining consistent inventory levels
- Ensure visual merchandising standards are maintained
- Build effective working relationships with colleagues and corporate partners
Requirements
- High School Diploma required
- 1 3 years’ experience working in an elevated retail or hospitality environment
- Exceptional customer service and networking skills
- Strong verbal and written communication skills
- Proficient with POS systems and Microsoft Office Suite
- Ability to stand for multiple hours and lift up to 40 pounds
- Able to work a varied schedule including nights and weekends
Full Job Posting
About Us
- Brunello Cucinelli, founded in 1978, is an Italian house operating in the absolute luxury sector, specializing in cashmere and ready to wear.
Role Responsibilities
- Provide industry leading customer service building guest loyalty.
- Maximize all selling opportunities to achieve individual sales goals.
- Proactively avoid customer service issues.
- Continuously demonstrate product knowledge.
- Maintain awareness of marketing and promotional activity.
- Act as a brand ambassador.
- Complete operational objectives including opening/closing store, cash handling, inventory.
- Support store manager in maintaining inventory levels.
- Ensure visual merchandising standards.
- Build effective working relationships.
Qualifications
- Strong affinity for Brunello Cucinelli brand and philosophy.
- High School Diploma required.
- 1 3 years’ experience in elevated retail or hospitality.
- Exceptional customer service and networking skills.
- Strong verbal and written communication skills.
- Proficient with POS systems and Microsoft Office Suite.
- Ability to stand for multiple hours and lift up to 40 pounds.
- Able to work varied schedule including nights and weekends.
Compensation
- Salary range: CAD 25 to CAD 35 per hour.
- Comprehensive benefits package including health and dental, life and disability insurance, retirement savings, statutory holidays, generous vacation and paid time off.
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