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Assistant Store Manager

Brunello Cucinelli
Abu Dhabi, UAE
Full Time
Manager
Onsite
1 months ago
Luxury Retail ManagementSales OperationsCustomer Relationship ManagementTeam LeadershipVisual MerchandisingXstore
Free

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Key skills for this role

Luxury Retail ManagementSales OperationsCustomer Relationship Management
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Profile

  • The role of the Brunello Cucinelli Assistant Store Manager is fundamental in providing support to the Store Manager. Requirements include helping run the Boutique, being a guide to the in store team and acting as a reference point for customers.

Role responsibilities

  • Cultivating a relationship with customers through an active and continuous presence on the shop floor and by providing a unique service and shopping experience in line with the brand philosophy.
  • Communicating clearly, correctly and courteously in their mother tongue and other foreign languages with both clients and colleagues.
  • Guiding sales operations and ensuring that both customer service and the selling ceremony are compliant with company guidelines.
  • Collaborates with Store Manager to set goals that are specific, actionable, and based on established KPI's.
  • Supporting the Store Manager in the organization of events and trunk shows.
  • Ensuring that high standards are maintained through a correct implementation of the Visual Guidelines.
  • Enriching its presence in the Boutique through a careful interpretation of the Brunello Cucinelli style.
  • Guiding the team in maximizing sales and performance and reporting any missed opportunities to management.
  • Managing and motivating the team in carrying out daily activities within the Boutique.
  • Safeguarding and promoting respect and collaboration between colleagues.
  • Cooperating with the stock department, providing support when required, especially during inventories.
  • Ensuring that the retail operations procedures and the guidelines provided by HQ are respected.

Qualifications

  • For the role of Assistant Store Manager, we are looking for a candidate with an experience of minimum 8 years in Retail and with at least 2 years gained in managerial roles in a luxury Retail brand.
  • The ideal profile has a solid understanding of the product and a deep knowledge of the fashion industry and luxury sector.
  • Applicants must have excellent organisational skills, meticulous attention to detail and ability to work in a team environment.
  • High flexibility, people management skills and the ability to lead the team in a fast paced environment are considered fundamental.
  • Fluency in French and English is required; the knowledge of another language will be considered a plus.

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