Branch Supervisor
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Key skills for this role
About the Role
BAIC UAE is hiring an experienced Branch Supervisor to oversee showroom operations at its Abu Dhabi branch. The role involves managing sales performance, leading the showroom team, and ensuring excellent customer experience.
Key Skills for This Role
Responsibilities
- Manage daily showroom operations and ensure smooth business activities
- Lead, motivate, and support the sales team to achieve monthly and annual sales targets
- Monitor showroom sales performance, conversion rates, customer satisfaction, and KPIs
- Develop and implement sales strategies to increase vehicle sales and market presence
- Drive both retail and fleet sales opportunities through effective customer engagement
- Build and maintain strong relationships with customers, corporate clients, and key stakeholders
- Ensure proper handling of customer inquiries, test drives, negotiations, and vehicle deliveries
- Monitor sales pipeline and ensure effective lead management through CRM systems
- Conduct daily sales meetings, coaching sessions, and performance reviews with team members
- Coordinate with marketing, finance, registration, and after sales teams for smooth operations
- Analyze competitor activities and market trends to identify new business opportunities
- Prepare sales reports, forecasts, and operational updates for management
Requirements
- Minimum 5 years of automotive sales experience with at least 2 years in a supervisory/branch management role
- Strong experience in automotive showroom operations and vehicle sales
- Proven track record of achieving sales targets and managing sales teams
- Knowledge of UAE automotive market and customer buying behavior
- Excellent leadership, communication, negotiation, and customer handling skills
- Strong understanding of CRM systems and sales processes
- Arabic speaker preferred/mandatory
- Valid UAE driving license is mandatory
- Bachelor's degree in Business Administration, Marketing, or related field is preferred
Full Job Posting
Job Overview
- BAIC UAE is looking for an experienced and results driven Branch Supervisor to oversee showroom operations at our Abu Dhabi branch.
- The ideal candidate will be responsible for managing sales performance, leading the showroom team, ensuring excellent customer experience, and achieving business objectives while maintaining BAIC brand standards.
Key Responsibilities
- Manage daily showroom operations and ensure smooth business activities.
- Lead, motivate, and support the sales team to achieve monthly and annual sales targets.
- Monitor showroom sales performance, conversion rates, customer satisfaction, and KPIs.
- Develop and implement sales strategies to increase vehicle sales and market presence.
- Drive both retail and fleet sales opportunities through effective customer engagement.
- Build and maintain strong relationships with customers, corporate clients, and key stakeholders.
- Ensure proper handling of customer inquiries, test drives, negotiations, and vehicle deliveries.
- Monitor sales pipeline and ensure effective lead management through CRM systems.
- Conduct daily sales meetings, coaching sessions, and performance reviews with team members.
- Coordinate with marketing, finance, registration, and after sales teams for smooth operations.
- Analyze competitor activities and market trends to identify new business opportunities.
- Prepare sales reports, forecasts, and operational updates for management.
Requirements
- Minimum 5 years of automotive sales experience with at least 2 years in a supervisory/branch management role.
- Strong experience in automotive showroom operations and vehicle sales.
- Proven track record of achieving sales targets and managing sales teams.
- Knowledge of UAE automotive market and customer buying behavior.
- Excellent leadership, communication, negotiation, and customer handling skills.
- Strong understanding of CRM systems and sales processes.
- Arabic speaker preferred/mandatory.
- Valid UAE driving license is mandatory.
- Bachelor's degree in Business Administration, Marketing, or related field is preferred.
Pay
- AED 12,000.00 AED 14,000.00 per month
Work Location
- In person
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