Blockchain Security AI Application Support Engineer
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Ensure production application stability, manage incidents, automate support tasks using AI, and possess strong blockchain technical skills and communication.
Key Skills for This Role
Full Job Posting
Production Excellence & Stability
- Guardian of Uptime: Take primary responsibility for ensuring the stability and availability of our production applications and blockchain infrastructure.
- Environment Management: Oversee pre-production and staging environments to ensure seamless delivery.
- Incident & Problem Management: Lead the triage of application alerts, conduct deep-dive root cause analysis (RCA), and manage post-resolution follow-ups to ensure issues never resurface.
- Disaster Recovery: Coordinate DR testing, audits, and continuous improvement of monitoring tools and processes.
Ai & Automation Innovation
- Support Transformation: Apply hands-on AI experience to build tools and agents that automate repetitive support tasks, triage, and reporting.
Technical (Web 3 And Blockchain) Research
- Proactively keeping abreast with updates on supported blockchains and DApps and demonstrating a sharp ability to technically deconstruct new blockchains or DApps as required to evaluate their impact of supportability on our product.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Crypto.com
Compliance - Market Surveillance Analyst
, UAE
Responsible for real-time market monitoring, trade analysis, regulatory compliance, and cross-functional collaboration in derivatives markets, requiring analytical and communica...
Compliance - Market Surveillance Analyst
Dubai, UAE
Crypto.com is seeking a Market Surveillance Analyst to join its Market Regulation team for a US derivatives exchange. You will detect and investigate trading activity for potential rule violations, perform real-time mark
Senior Product Manager, Trading(Crypto.com App)
, UAE
Drive product initiatives from inception to execution, collaborating with cross-functional teams to launch impactful features and products in the financial sector.
Senior Product Manager, Trading(Crypto.com App)
Dubai, UAE
Crypto.com seeks a Senior Product Manager to drive product initiatives for the Crypto.com App trading platform. You will define features, manage roadmaps, and collaborate with cross-functional teams to ship remarkable fi
Senior Manager/ Manager, Business Development
Dubai, UAE
Crypto.com is hiring a Manager/Senior Manager of Institutional/VIP Sales to drive growth across APAC and EMEA. The role involves sourcing and onboarding institutional clients, selling tokenized RWA products, and managing
Senior Manager/ Manager, Business Development (Institutional/ VIP Sales) - APAC & EMEA
Dubai, UAE
Crypto.com is seeking a Manager/Senior Manager of Institutional/VIP Sales to drive growth across APAC and EMEA. The role involves sourcing and onboarding institutional clients, selling tokenized RWA offerings, and managi
Principal Product Manager - Discovery & Onboarding
Dubai, UAE
Drive product initiatives for user onboarding and conversion optimization through analytics, A/B testing, and reward design in a high-growth environment.
Principal Product Manager - Verification & Activation
Dubai, UAE
Manage identity verification, re-verification, deposit and withdrawal processes, ensuring user experience, compliance, and fraud prevention in a fast-paced environment.
Compliance - Market Surveillance Analyst
, UAE
Compliance - Market Surveillance Analyst
Dubai, UAE
Senior Product Manager, Trading(Crypto.com App)
, UAE
Senior Product Manager, Trading(Crypto.com App)
Dubai, UAE
Senior Manager/ Manager, Business Development
Dubai, UAE
Senior Manager/ Manager, Business Development (Institutional/ VIP Sales) - APAC & EMEA
Dubai, UAE
Principal Product Manager - Discovery & Onboarding
Dubai, UAE
Principal Product Manager - Verification & Activation
Dubai, UAE