Bilingual Regional Manager, Healthcare & Senior Living
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Key skills for this role
About the Role
Sysco is seeking a Bilingual Regional Manager to lead the Healthcare & Senior Living Sales Team in the Eastern region, driving sustainable sales growth and profitability. The role involves managing a sales team, building relationships with key accounts, and collaborating with cross-functional teams.
Key Skills for This Role
Responsibilities
- Lead and manage the Healthcare & Senior Living Sales team regarding performance, priorities, development, and attaining sales goals/targets
- Assign accounts to Contract Sales Consultants when required in collaboration with the National Account Manager
- Communicate and present healthcare promotions, ideas, and objectives to members of the Healthcare & Senior Living Team
- Review and promote items in Foodie and Nourish newsletter; promote Sysco brand items and newly listed products
- Work in collaboration with Trade Management Team to review new items for listing and review contracts and pricing programs
- Ensure quarterly plans for chains and bi annual/annual objectives are set to meet financial targets
- Oversee and collaborate in completing proposals, tenders, and healthcare contracts for existing and new business opportunities
- Maintain and understand customer Master Distribution Agreements and Master Service Agreements
- Support customer business review preparation and lead business review discussions with customers
- Recruit, hire, and develop National Account Managers; provide coaching and performance management
Requirements
- Bilingual French/English required
- Minimum three (3+) years’ work experience in a sales role
- Minimum of three (3+) years’ experience in a leadership capacity
- Post secondary Degree or Diploma in a business related field; equivalent experience may be considered
- Intermediate proficiency in Microsoft Office including Excel, Word, PowerPoint, and Outlook
- Excellent communication skills using negotiation processes
- Ability to express information in terms of profit and loss, food cost and expense ratio
- Strong financial acumen & ability to meticulously plan & execute business plans
- Must possess and maintain a valid Driver License and reliable vehicle
- Healthcare experience in dietary, acute or long term care is an asset
Full Job Posting
Company Overview
- Sysco is the global leader in foodservice distribution with over 71,000 colleagues and a fleet of over 13,000 vehicles.
- Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
About the Role
- Compensation: $80,000 $150,100.
- This role's main responsibility is to lead the Healthcare & Senior Living Sales Team in the Eastern region to achieve sustainable sales growth and profitability.
- The role involves enhancing operational efficiency by identifying growth opportunities with both new and existing customers.
- Building and maintaining strong relationships with key Healthcare & Senior Living accounts and associations is crucial.
Responsibilities
- Leads and manages the Healthcare & Senior Living Sales team regarding performance, priorities, development, and attaining sales goals/targets.
- Assigns accounts to Contract Sales Consultants (SCs) when required in collaboration with the National Account Manager (NAM).
- Communicates and presents healthcare promotions, ideas, and objectives to members of the Healthcare & Senior Living Team.
- Reviews and promotes items in Foodie and Nourish newsletter. Promotes Sysco brand items and newly listed products.
- Works in collaboration with Trade Management Team, reviews new items for listing along with reviewing all contracts and pricing programs.
- Ensures quarterly plans for chains and bi annual/annual objectives set out in the annual review to ensure financial targets are met.
- Oversees and collaborates in completing proposals, tenders, and healthcare contracts for existing and new business opportunities.
- Maintains and understands customer Master Distribution Agreements (MDA), Master Service Agreements (MSA) and ensures all service obligations are fulfilled.
- Supports customer business review preparation to identify opportunities and build alignment. Leads the business review discussion with the customers.
- Participates in onboarding and offboarding of new customers & concepts.
- Regularly attends in person or virtual customer meetings.
- Reviews Short Reports.
Leadership Duties
- Recruits, hires, and develops National Account Managers to deliver exceptional service to customers and sites.
- Establishes clear performance goals, adapting them to changing business demands, and manages performance effectively.
- Recognizes and rewards top performance through base, incentive, and recognition programs.
- Provides coaching and support on fully utilizing internal Customer Relationship Management (CRM) tools, including Sysco 360.
- Leads and communicates Sysco initiatives (Project Leads). Assists with the implementation of new processes, procedures and tools.
- Identifies training requirements for team as well as customers with respect to Sysco related systems.
- Champions, advocates, sponsors and participates to drive employee engagement.
- Accountable for the accuracy of timecards, approvals and scheduling of direct reports.
Qualifications
- Bilingual French/English required to communicate with customers and other colleagues.
- Minimum three (3+) years’ work experience in a sales role.
- Minimum of three (3+) years’ experience in a leadership capacity.
- Healthcare experience in dietary, acute or long term care is an asset.
- Post secondary Degree or Diploma in a business related field; equivalent experience may be considered.
- Intermediate proficiency in Microsoft Office including Excel, Word, PowerPoint, and Outlook.
- Excellent communication skills using negotiation processes and gaining agreement of others.
- Ability to express information in terms of profit and loss, food cost and expense ratio.
- Strong financial acumen & ability to meticulously plan & execute business plans.
- Embraces change and champions corporate initiatives.
- Demonstrated ability to coach and mentor peers and associates.
- Flexible; readily accepts change; open to innovative ideas.
Benefits
- Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts.
- Short Term and Long Term Disability.
- Life Insurance.
- Voluntary Optional Insurance.
- Parental Leave Plan.
- Company Pension Plan.
- Group RRSP & TFSA.
- Employee and Family Assistance.
- Stock Purchase Plan.
- Maple Virtual Care.
- Unlimited on line learning.
- Sysco product discounts.
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