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Bids And Portals Coordinator - Arabic Speaker

TALENTMATE
Abu Dhabi, UAE
Full Time
Mid
Hybrid
1 months ago
SAP AribaEtimadCoupaOracle iSupplierJaggaerTejari
Free

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Job Description

  • Kroll is a leading global provider of risk and financial advisory solutions.
  • As Kroll continues to grow across the Middle East, we are seeking a highly organized detail oriented Bids & Portals Coordinator to support client onboarding, supplier registrations and procurement portal management and RFP/proposal responses across the region across the UAE and wider region.

Role Overview

  • The successful candidate will be responsible for managing Kroll's registrations, ongoing compliance and RFP responses across client procurement and supplier portals in the Middle East, with a primary focus on the UAE and KSA.
  • This role will act as the central point of coordination between Kroll's client facing teams, procurement contacts, finance, legal, compliance and operations teams.
  • The successful candidate will play a practical and commercially important role in reducing onboarding delays, improving the client experience and supporting revenue conversion across the region.

Key Responsibilities Client Procurement Portal Management

  • Manage Kroll's supplier registrations across client procurement platforms in the UAE and wider Middle East.
  • Maintain accurate and up to date company profiles on client portals, including business details, service categories, banking information, tax information and contact points.
  • Act as a key point of contact between Kroll and client procurement teams across the Middle East.
  • Monitor portal notifications, renewal requirements, compliance questionnaires and document expiry dates.
  • Troubleshoot portal access, user permissions, account activation, password reset and workflow issues.
  • Maintain a central tracker of all active, pending, expired and at risk client portal registrations.
  • Align procurement portal management and supplier onboarding activities with the overall commercial objectives, growth strategy and operational priorities across the Middle East region.
  • Develop and maintain standard operating procedures for client procurement portal management in the Middle East.
  • Partner with the global bid management team on RFP best practice evolution and professional development initiatives.
  • Stay informed of procurement regulations, compliance requirements and evolving portal standards across the UAE and Middle East region.
  • Coordinate with Legal, Compliance, Finance, Tax, HR, IT Security and other internal teams to obtain required information to maintain current and accurate corporate documentation required by client procurement teams.
  • Coordinate with other internal teams to complete new supplier onboarding requests from clients.

Key Responsibilities RFP and Proposal Support

  • End to end bid management of strategic RFP responses across all service lines, owning regular check ins and kick off calls.
  • Reviewing and summarizing requirements, defining workflows, and aligning responsibilities with SMEs.
  • Collating CVs, credentials and legal commentary in line with RFP requirements.
  • Collaborate with the global bid management team to support best practices for procurement portal management, supplier onboarding and RFP coordination across the Middle East.
  • Assembling and finalizing compelling and compliant responses.

Required Experience

  • 2 4+ years' experience in procurement operations, vendor registration, supplier onboarding, bid support, sales operations, finance operations or commercial administration.
  • Experience working with large corporate, government, semi government or professional services clients in the UAE, KSA or Middle East.
  • Hands on experience with procurement or supplier portals such as SAP Ariba, Etimad, Coupa, Oracle iSupplier, Jaggaer, Tejari, SAP Fieldglass or similar platforms.
  • Strong understanding of vendor onboarding requirements, compliance documentation and procurement workflows.
  • Experience working in a professional services, consulting, financial advisory, risk advisory, legal, accounting or multinational environment would be advantageous.

Skills And Attributes

  • Excellent attention to detail and strong document management discipline.
  • Highly organised, with the ability to manage multiple portals, deadlines and stakeholders simultaneously.
  • Strong written and verbal communication skills.
  • Confident dealing with senior internal stakeholders and external procurement teams.
  • Practical problem solver who can follow up persistently and professionally.
  • Comfortable handling confidential company documentation.
  • Strong Excel, SharePoint and Microsoft Office skills.
  • Ability to build structure in a role involving multiple systems, client requirements and moving deadlines.
  • Familiarity with UAE business documentation, licensing, VAT and compliance requirements.

Preferred Qualifications

  • Bachelor's degree in business administration, commerce, finance, procurement, operations or a related field.
  • Procurement, supply chain, project management or business operations certification would be helpful but is not essential.
  • Experience supporting RFPs, public sector registrations or government procurement platforms in the UAE would be a strong advantage.

Key Success Measures

  • Accurate and up to date registration status across key client portals.
  • Higher RFP win rates and revenue.
  • Reduction in delays caused by incomplete vendor onboarding or expired documentation.
  • Faster turnaround of client supplier registration requests.
  • Improved visibility for client facing teams on portal status and outstanding requirements.
  • Fewer billing, purchase order or payment delays linked to portal issues.
  • Strong stakeholder feedback from Kroll engagement teams, finance and client procurement contacts.

Travel Requirement

  • The role requires a willingness to travel between our Abu Dhabi and Dubai offices.

Why Join Kroll?

  • This is an opportunity to take ownership of a high impact operational role within a global advisory firm.
  • You will work across multiple practices and client groups, helping ensure Kroll is properly positioned to win work, onboard efficiently and transact smoothly with major clients across the Middle East.
  • The role is well suited to someone who enjoys structure, stakeholder coordination and practical problem solving, and who wants to contribute directly to commercial effectiveness in a fast moving professional services environment.
  • Kroll is committed to equal opportunity and diversity, and recruits people based on merit.

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