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Radisson Hotel Group
Dubai, UAE
Full-time
Onsite
Discovered 2 weeks ago
Guest relationsCustomer serviceGuest experienceCommunicationTeamworkPatience
Free
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Guest relationsCustomer serviceGuest experience
Role Overview
Radisson Hotel Group is seeking a Guest Relations Host to join its Guest Relations Team.
The role focuses on anticipating guest needs and creating memorable experiences throughout the guest journey.
The position suits an adaptable all-rounder who enjoys the variety and activity of hotel guest services.
Key Skills for This Role
Guest relationsCustomer serviceGuest experienceCommunicationTeamworkPatience
Full Job Posting
Role overview
Radisson Hotel Group is seeking a Guest Relations Host to join its Guest Relations Team.
The role focuses on anticipating guest needs and creating memorable experiences throughout the guest journey.
The position suits an adaptable all-rounder who enjoys the variety and activity of hotel guest services.
Responsibilities
- Anticipate and deliver all aspects of the guest journey and experience to a high standard.
- Provide welcoming, patient, and empathetic hosting for hotel guests.
- Support the guest services department and help ensure smooth day-to-day operations.
- Work proactively to ensure guest satisfaction.
Qualifications
- Be an excellent team player with strong communication skills.
- Have a passion for delivering a great customer experience.
- Previous experience using Opera Property Management System is advantageous.
- Bring a positive, enthusiastic, and service-focused attitude.
Benefits
- The employer highlights career growth, learning, and development opportunities.
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