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Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
We’re seeking a Bell Services Captain at Crown Towers Hotel to lead driveway operations at Crown Sydney. In this fast-paced, guest-facing role, you’ll oversee valet, bell and door teams, ensuring smooth vehicle flow and exceptional arrival experiences.
Acting as the link between leadership and the frontline, you’ll coordinate guest arrivals, luggage handling and transport logistics, while maintaining a strong on-floor presence and supporting daily operations.
You’re a confident leader with a genuine passion for service excellence and guest experience. You bring strong operational awareness, high attention to detail and the ability to coordinate a fast‑paced, guest‑facing environment.
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Experience in hotel guest services, valet or front office supervision
Strong leadership in fast-paced, high-volume environments
Excellent communication and problem-solving skills
High attention to detail and guest focus
Unrestricted NSW manual driver’s licence (essential)
To be considered, you must hold an unrestricted NSW driver’s licence with a clean record. As we operate 24/7, you’ll need full availability across a Monday–Sunday roster.
Australian private integrated-resort operator serving hotel, casino, dining, entertainment and conference guests across Melbourne, Perth and Sydney.
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