Beauty Advisor

The Beauty Advisor plays a central role in delivering an exceptional in-store experience that reflects Cloré’s commitment to beauty, culture, and care.

This position combines expert customer service, product knowledge, and operational support, including store upkeep, merchandising, POS, and inventory participation.

• Greet customers with a smile, offer help, and provide personalized support

• Ask questions and give beauty advice based on customer needs—everyone is welcome at Cloré!

• Learn and stay up to date on products, what they do, and how to combine them for personalized beauty care (training provided)

• Let customers know about promotions, new products, and how our rewards program works

• Support store events, seasonal displays, and product setups

• Keep the store clean and organized, and ensure shelves are full, neat, and properly stocked

• Refill shelves and let the team know if items are missing, damaged, or low in stock

• Unpack new deliveries and help with inventory counts when needed

• Operate the cash register (POS) to process sales

• Handle returns or complaints politely and ask for help when needed

• Bring a positive attitude and help keep the team environment fun and professional

• Perform other duties as assigned

• Customer Focus – Builds relationships with customers and provides tailored advice

• Communication – Communicates clearly and respectfully

• Drive & Initiative – Takes proactive steps to support store operations

• Team Collaboration – Works cooperatively to meet team and store goals

• Empathy – Understands customer needs and provides culturally sensitive advice

• Adaptability – Adjusts to changes in pace, customer volume, and priorities

• Reliability – Follows through on tasks, policies, and shift expectations

• Product Knowledge – Demonstrates knowledge of textured hair and beauty care systems (training provided)