Asst Housekeeping Manager (Saudi Only)
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Key skills for this role
About the Role
Mövenpick Hotels & Resorts is seeking an Assistant Housekeeping Manager to support the Executive Housekeeper in overseeing housekeeping and laundry operations at their Riyadh property.
Key Skills for This Role
Responsibilities
- Supervise daily housekeeping activities, allocating tasks and room assignments based on occupancy
- Conduct rigorous inspections of VIP rooms, guest rooms, public spaces, and corridors
- Coordinate with Front Desk to provide real time updates on room statuses
- Partner with Engineering/Maintenance to log defects and schedule deep cleaning
- Manage, motivate, and mentor a team of Supervisors, Room Attendants, and Public Area Cleaners
- Assist in recruitment, onboarding, and performance evaluations
- Conduct daily briefings and design training programs
- Manage staff scheduling, attendance tracking, and payroll reporting
- Monitor and manage inventories of linens, uniforms, guest amenities, and cleaning chemicals
- Address guest complaints and specialized requests promptly
Requirements
- Diploma or Bachelor’s degree in Hospitality Management, Business Administration, or related field
- 3 to 5 years of progressive housekeeping experience in a 4 star or 5 star hotel
- At least 1–2 years in a supervisory or assistant managerial capacity
- Prior experience within Accor network or premium international brand highly preferred
- Fluent in English; Arabic is a valuable asset
Full Job Posting
Job Description
- The Assistant Housekeeping Manager supports the Executive Housekeeper in overseeing daily operations of Housekeeping and Laundry departments.
- Ensures guest rooms, public areas, and back of house spaces meet 5 star cleanliness standards.
- Mentors a diverse team and coordinates with Front Office and Engineering.
Key Responsibilities
- Supervise daily housekeeping activities, allocating tasks and room assignments efficiently.
- Conduct rigorous inspections of VIP rooms, guest rooms, public spaces, and corridors.
- Coordinate seamlessly with Front Desk for real time room status updates.
- Partner with Engineering/Maintenance to log defects and schedule deep cleaning.
- Manage, motivate, and mentor a team of Supervisors, Room Attendants, and Public Area Cleaners.
- Assist in recruitment, onboarding, and regular performance evaluations.
- Conduct daily briefings and design ongoing training programs.
- Manage staff scheduling, attendance tracking, and payroll reporting.
- Monitor and manage inventories of linens, uniforms, guest amenities, and cleaning chemicals.
- Oversee Lost & Found procedures.
- Address guest complaints and specialized requests promptly.
- Review guest satisfaction surveys for improvement.
Qualifications
- Education: Diploma or Bachelor’s degree in Hospitality Management, Business Administration, or related field.
- Experience: 3 to 5 years of progressive housekeeping experience in a 4 star or 5 star hotel, with at least 1–2 years in supervisory or assistant managerial capacity.
- Brand Familiarity: Prior experience within Accor network or premium international brand highly preferred.
- Local Knowledge: Familiarity with Riyadh hospitality market and Saudi labor/hygiene regulations is a strong plus.
Skills & Competencies
- Technical Proficiency: Strong working knowledge of Property Management Systems (e.g., Opera), housekeeping software, and MS Office.
- Leadership: Exceptional team management skills.
- Communication: Fluent in English; Arabic is a valuable asset.
- Attention to Detail: Uncompromising eye for cleanliness and sanitation protocols.
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