Associate Software Engineer

Department Overview

Core Responsibilities

• Develop and support intelligent automation solutions using Power Platform, KNIME, Copilot Studio, Microsoft 365 Copilot, and other AI-enabled technologies.
• Build reusable automation components and contribute to shared frameworks and accelerator libraries.
• Analyze business processes and identify opportunities to improve productivity and reduce operational risk.
• Translate business requirements into scalable technical solutions and automation workflows.
• Create technical documentation and support deployment activities.
• Ensure solutions meet security, scalability, compliance, and quality standards.

Collaboration and Strategy

• Collaborate with business stakeholders, product owners, architects, and engineering teams.
• Participate in Agile planning, reviews, and delivery activities.
• Share knowledge, best practices, and reusable solutions across teams.
• Adopt an AI-first approach to software development and automation engineering.
• Use AI tools for code generation, testing, debugging, research, and documentation.
• Validate AI-generated outputs and identify opportunities to embed AI capabilities into automation solutions.

Production Support

• Provide Level 2 and Level 3 support for automation solutions in production.
• Investigate incidents, perform root cause analysis, and implement corrective actions.
• Continuously improve automation reliability, maintainability, and performance.
• Contribute to operational excellence and platform enhancements.

Experience and Qualifications

• Bachelor’s degree in computer science or a related discipline.
• 2–4 years of experience in automation, AI, or software engineering roles.
• Experience with enterprise automation programs or Centers of Excellence.
• Experience with process improvement, workflow automation, or business process optimization.
• Exposure to cloud platforms such as Azure or AWS.
• Familiarity with AI and machine learning concepts and AI-assisted development practices.

Technical Skills

• Power Automate, Power Apps, KNIME, Copilot Studio, and Microsoft 365 Copilot.
• Python and JavaScript development.
• REST API integration and workflow orchestration.
• OAuth authentication and system integration patterns.
• Low-code and no-code automation platforms.
• Prompt engineering, data pipelines, automation frameworks, and intelligent process solutions.

Professional Skills

• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration skills.
• Attention to detail and commitment to quality.
• Growth mindset and continuous learning orientation.
• Strong ownership and accountability for deliverables.

Work Schedule

• Work shift timings are 2:00 PM to 11:00 PM IST.

Benefits

• Benefits include professional development, educational assistance, medical and life insurance, personal accident insurance, transport, childcare, fitness and recreation facilities, and other employee programs.