Associate Product Manager
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Key skills for this role
About the Role
Statflo, a sales acceleration platform for retailers, is seeking an Associate Product Manager to join the Product team. You will investigate and prioritize tasks, collaborate with stakeholders, and bridge the gap between sales and engineering.
Key Skills for This Role
Responsibilities
- Evaluate and triage incoming requests review, refine, and prioritize tasks, balancing customer value and engineering effort.
- Collaborate with stakeholders across Sales and CS to understand impact and manage expectations.
- Investigate data issues and own platform configurations as the technical point of contact between customers and engineering.
- Proactively identify opportunities for workflow improvements.
- Bridge the gap between Sales handoff and go live handling account configuration, data validation, and any technical blockers during onboarding.
Requirements
- 2+ years at a SaaS company (Support, Onboarding, Solutions Engineering, Engineering or similar).
- Familiar understanding of relational databases, with the curiosity to go deeper and comfortable working with APIs.
- Focus on continuous improvement, open to giving and receiving constructive feedback.
- Strong written and verbal communicator, comfortable with technical and non technical stakeholders.
- Comfortable with ambiguity and use a mix of research, data, intuition, and empathy to move work forward.
Full Job Posting
About Statflo
- Statflo provides a leading sales acceleration platform for retailers, deployed in thousands of locations across North America.
- The platform enables organizations to increase conversation workflow, build more authentic relationships, increase in store appointments, and increase sales and ROI.
The Role
- As Statflo’s Associate Product Manager, you’ll be a key member of the Product team, working closely with Engineers to make sure customers get maximum value from Statflo.
- You’ll investigate and prioritize tasks on behalf of the product team and translate them into clear, actionable steps.
What You’ll Do
- Evaluate and triage incoming requests review, refine, and prioritize tasks, balancing customer value and engineering effort.
- Collaborate with stakeholders across Sales and CS to understand impact and manage expectations.
- As an expert on our product, you will investigate data issues and own platform configurations as the technical point of contact between customers and engineering.
- Proactively identify opportunities for workflow improvements.
- Bridge the gap between Sales handoff and go live handling account configuration, data validation, and any technical blockers during onboarding.
What Makes You a Great Fit
- 2+ years at a SaaS company (Support, Onboarding, Solutions Engineering, Engineering or similar).
- You have a familiar understanding of relational databases, with the curiosity to go deeper and are comfortable working with APIs.
- You focus on continuous improvement you look for ways to improve our product and how we work, and you’re open to giving and receiving constructive feedback.
- You are a strong written and verbal communicator, comfortable with technical and non technical stakeholders.
- You’re comfortable with ambiguity and use a mix of research, data, intuition, and empathy to move work forward.
What We Offer
- Healthcare Spending Account (HSA)
- Competitive Benefits (Medical & Dental)
- Hybrid Work options
- Team building and social events
- Compensation: CAD 60,000–CAD 75,000 per year
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